GEN 3.3 Air traffic services

3.3.1 Responsible service

3.3.1.1 Service name and contact details are published for individual Air Traffic Service units in GEN 3.3.6.
  1. With the exceptions given in GEN 3.3.1.1 b), the authority responsible for the overall administration of air traffic services provided for civil aviation within the EMIRATES FIR is the General Civil Aviation Authority of the United Arab Emirates.

  2. The authority responsible for the provision of air traffic services within and below the ABU DHABI CTA, DUBAI CTA, FUJAIRAH CTA, RAS AL KHAIMAH CTA and within Control Zones, is the Department of Civil Aviation of the Emirate concerned.

  3. Responsibility for the provision of air traffic services outside the aforementioned areas is vested in the EMIRATES ACC, except that these responsibilities may be delegated to local ATS units.

3.3.1.2 The UAE Air Traffic Services are based upon ICAO Standards and Recommended Practices as conatined in:

Any differences to Standards and Recommended Practices are published in GEN 1.7.

3.3.1.3 A 24 hour service is provided.

3.3.2 Area of responsibility

3.3.2.1 With the exception mentioned in GEN 3.3.2.2 the air traffic services listed in GEN 3.3.3, are provided in the airspace encompassed by the EMIRATES FIR.
3.3.2.2 In activated military restricted airspace being controlled by military units, special rules apply and ATS airspace classification, as specified in ICAO Annex 11, is undefined.

3.3.3 Types of services

3.3.3.1 The Air Traffic Services provided is dependent on the ICAO airspace classification system as specified in ICAO Annex 11. Airspace classifications applying within the EMIRATES FIR is listed in tabular form in ENR 1.4.
3.3.3.2 The following type of services are provided:
  • Air Traffic Control Service:

    - Area Control Services - Radar;

    - Approach Control Services - Radar/Procedural;

    -Aerodrome Control Service;

  • Flight Information Service (FIS) and Alerting Service (ALRS):

  • Automatic Terminal Information Service (ATIS) at certain aerodromes.

3.3.4 Coordination between the operator and ATS

3.3.4.1 Coordination between the operator and Air Traffic Services is effected in accordance with ICAO Annex 11.

3.3.5 Minimum flight altitude

3.3.5.1 Minimum en - route altitudes on ATS routes have been determined so as to ensure a Minimum Obstacle Clearance (MOC) of 1000 FT within the lateral and longitudinal limits of each ATS route segment.
3.3.5.2 Over high terrain the lowest usable cruising altitude will provide a MOC of 2000 FT within the lateral and longitudinal limits of each ATS route segment. Such segments are identified in the ATS routes tables found in ENR 3.
3.3.5.3 Vertical clearance minimum within a buffer area surrounding each ATS route segment is calculated according to the criteria set in the following table:
Distance beyond airway boundary Nautical MilesObstacle clearance Percentage of MOC
0 to 1100%
1 to 250%
2 to 340%
3 to 430%
4 to 520%

3.3.6 ATS units address list

3.3.6.1 Air Traffic Services are provided by the General Civil Aviation Authority through the Area Control Centre located at Abu Dhabi.
Unit NamePostal AddressTelephoneTelefaxEmail AddressAFS AddressWebsite
1234567
EMIRATES AREA CONTROL CENTREAir Traffic Control Centre
PO BOX 666
ABU DHABI
UNITED ARAB EMIRATES
+971 2 599 6969+971 2 599 6852satcs@szc.gcaa.aeOMAEZRZXNIL
3.3.6.2 Air Traffic Services are provided by the Department of Civil Aviation for the applicable Emirate through Control Tower and Approach Control units.
Unit NamePostal AddressTelephoneTelefaxEmail AddressAFS AddressWebsite
1234567
EMIRATE OF ABU DHABI
ABU DHABI APPROACHApproach Control Office
PO BOX 2411
ABU DHABI
UNITED ARAB EMIRATES
+971 2 599 8740+971 2 599 8722appsup@ans.adac.aeOMAAZAZXNIL
ABU DHABI TOWERAerodrome Control Tower
PO BOX 2411
ABU DHABI
UNITED ARAB EMIRATES
+971 2 599 8735+971 2 599 8723appsup@ans.adac.aeOMAAZTZXNIL
AL AIN TOWERAerodrome Control Tower
PO BOX 17816
AL AIN
UNITED ARAB EMIRATES
+971 3 709 2047
+971 3 709 2048
+971 3 785 5305atcaaia@ans.adac.aeOMALZTZXNIL
AL BATEEN TOWERAerodrome Control Tower
PO BOX 94449
ABU DHABI
UNITED ARAB EMIRATES
+971 2 449 7546+971 2 444 9128atcalbateen@ans.adac.aeOMAAYAYXNIL
Unit NamePostal AddressTelephoneTelefaxEmail AddressAFS AddressWebsite
1234567
EMIRATE OF DUBAI
DUBAI APPROACHApproach Control Office
PO BOX 94488
DUBAI
UNITED ARAB EMIRATES
+971 4 887 9929N/Aatc-dwc-dutymanager@dans.gov.aeOMDBZAZXNIL
DUBAI TOWERAerodrome Control Tower
PO BOX 94488
DUBAI
UNITED ARAB EMIRATES
+971 4 505 6459N/AATC-DXB-DutyManager@dans.gov.aeOMDBZTZXNIL
AL MAKTOUM TOWERAerodrome Control Tower
PO BOX 94488
DUBAI
UNITED ARAB EMIRATES
+971 4 813 3579+971 4 887 9866ATCWatchManager-DWC@dans.gov.aeOMDWZTZXdans.gov.ae
EFTA TOWEREFTA Control Tower
PO BOX 94488
DUBAI
UNITED ARAB EMIRATES
+971 4 813 3511N/AATC-OPS-EFTA@dans.gov.aeOMDWZTZXNIL
Unit NamePostal AddressTelephoneTelefaxEmail AddressAFS AddressWebsite
1234567
EMIRATE OF FUJAIRAH
FUJAIRAH APPROACHApproach Control Office
PO BOX 977
FUJAIRAH
UNITED ARAB EMIRATES
+971 9 224 1199+971 9 223 2108atcapp@fans.aeOMFJZAZXwww.fans.ae
FUJAIRAH TOWERAerodrome Control Tower
PO BOX 977
FUJAIRAH
UNITED ARAB EMIRATES
+971 9 224 1166+971 9 223 2108atctwr@fans.aeOMFJZTZXwww.fans.ae
Unit NamePostal AddressTelephoneTelefaxEmail AddressAFS AddressWebsite
1234567
EMIRATE OF RAS AL KHAIMAH
RAS AL KHAIMAH APPROACHAerodrome Control Tower
PO BOX 501
RAS AL KHAIMAH
UNITED ARAB EMIRATES
+971 7 244 8838
+971 7 244 9016
+971 7 244 8091atc@rakairport.comOMRKZTZXNIL
RAS AL KHAIMAH TOWERAerodrome Control Tower
PO BOX 501
RAS AL KHAIMAH
UNITED ARAB EMIRATES
+971 7 244 8838
+971 7 244 8111
EXTN 222
+971 7 244 8091atc@rakairport.comOMRKZTZXNIL
Unit NamePostal AddressTelephoneTelefaxEmail AddressAFS AddressWebsite
1234567
EMIRATE OF SHARJAH
SHARJAH TOWERAir Traffic Control
PO BOX 8
SHARJAH
UNITED ARAB EMIRATES
+971 6 508 4614
+971 6 508 4615
+971 6 558 1111
EXTN 4614/4615
+971 6 558 1051NILOMSJZTZXNIL