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Frequently Asked Questions

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1 Through which email accounts shall the FOA section be contacted?

For all matters related to SAFA Inspection and follow up contact:
safa@gcaa.gov.ae
For all matters related to Foreign Operator Registration (GCAP) contact:
gcap@gcaa.gov.ae
For all other matters or general inquiries contact:
foa@gcaa.gov.ae

Last Updated : 11/29/2018 3:43:00 PM
 
2 What are the insurance requirements in Emirates FIR?

The requirements are identified in DG DIRECTIVE 14-2016:
https://www.gcaa.gov.ae/en/ePublication/Pages/OperationalDirectives.aspx?CertID=(DIR)

Last Updated : 11/29/2018 3:39:13 PM
 
3 How can a foreign operator apply for an Overflight Permit?
The requirements and points of contact can be found in the Aeronautical Information Publication (AIP).
Last Updated : 11/29/2018 3:32:14 PM
 
4 How can a foreign operator apply for a Landing Permit?
There are individual points of contact for each airport. They are identified in the Aeronautical Information Publication (AIP). GCAA is not involved in processing Landing Permits.
Last Updated : 11/29/2018 3:36:23 PM
 
5 Can a banned aircraft be ferried from or to an airport within Emirates FIR to continue operation as a state flight (with a diplomatic clearance)?
The banned aircraft is allowed to perform a ferry flight if the flight before or after is a state flight.
Last Updated : 11/29/2018 3:34:54 PM
 
6 Can a state flight be performed with a banned aircraft or conducted by a banned operator?
The flight can be conducted within the provisions of a diplomatic clearance.
Last Updated : 11/29/2018 3:34:08 PM
 
7 Is a banned operator allowed to charter another operator to continue operation until the ban has been lifted?

No, unless the operator holds a NOC from GCAA. To obtain the NOC contact FOA (foa@gcaa.gov.ae)

Last Updated : 11/29/2018 3:32:58 PM
 
8 If the application requires a security clearance, how can the security clearance be obtained?

Applications can be found on GCAA Website:
https://www.gcaa.gov.ae/en/pages/ViewServiceCard.aspx?_ID=192

Last Updated : 11/29/2018 3:27:54 PM
 
9 What is the processing time of an NOC?
The average processing time is 10 days. The processing time is identified in each application.
Last Updated : 11/29/2018 3:24:59 PM
 
10 How can a foreign operator apply for an NOC from GCAA?

Applications can be found on GCAA Website:
https://www.gcaa.gov.ae/en/pages/default.aspx Contact:
foa@gcaa.gov.ae

Last Updated : 11/29/2018 3:23:06 PM
 
11 For which activities does a foreign operator need to obtain an NOC from GCAA?

Foreign operator shall apply for an NOC from FOA for:

  1. Registration of an aircraft located in the territory of the UAE
  2. De-registration of an aircraft located in the territory of the UAE
  3. Basing of an aircraft in the territory of the UAE
  4. Demonstration Flight with an aircraft
  5. Test Flight of an aircraft
  6. Flight of an aircraft with Permit to fly or equivalent document
  7. Return to service of an aircraft after long term parking
  8. Dismantling or destroying of an aircraft in the territory of the UAE
  9. Conduct aerial work activities

Last Updated : 11/29/2018 3:14:49 PM
 
12 If a foreign aircraft is chartered or subleased from another operator, can the aircraft be operated with the GCAP Code of the lessee?

No, the aircraft can only be operated if the lessor (AOC Holder) has a valid GCAP code. The GCAP code of the lessor shall be entered in field 18 of each individual ATC flight plan, unless the lessor has received an exemption.
It is strictly forbidden to use the code for an aircraft that is not included in the AOC of the registered operator.

Last Updated : 11/29/2018 3:15:36 PM
 
13 How can a foreign operator apply for an exemption to enter the GCAP code in each individual flight plan?

Operator holding a valid registration and conducting more than 300 flight a year can download the application from GCAA Website: https://www.gcaa.gov.ae/en/pages/default.aspx The application shall be sent to: gcap@gcaa.gov.ae

Last Updated : 11/29/2018 3:14:15 PM
 
14 What is the processing time to get a Foreign Operator Registration (GCAP)?
The processing time is 10 working days.
Last Updated : 11/29/2018 3:12:17 PM
 
15 Where shall the GCAP code be entered?
The GCAP code shall be entered in field 18 of each individual ATC flight plan, unless the operator has received an exemption.
Last Updated : 11/29/2018 3:11:18 PM
 
16 Which operator need to have a Foreign Operator Registration (GCAP)?

All foreign Operator engaged in Commercial Air Transport (CAT) from or to airports located in the territory of the UAE are not allowed to fly unless they have a Foreign Operator Registration. Private operation is excluded. The application can be downloaded from GCAA Website: https://www.gcaa.gov.ae/en/pages/default.aspx The application shall be submitted to: gcap@gcaa.gov.ae

Last Updated : 11/29/2018 3:10:11 PM
 
17 How can an aircraft depart, if it is not possible to perform the corrective action at the location where the aircraft has been grounded?

The CAA responsible for the safety oversight of the aircraft need to be contacted by the operator to issue a “Permit to Fly” or equivalent document. If not contained in the Permit to fly evidence that the CAA is fully aware of the reason leading to the grounding shall be submitted to safa@gcaa.gov.ae. GCAA will decide if the grounding can be lifted and set conditions for the departure.

Last Updated : 11/29/2018 1:39:45 PM
 
18 How can the lifting of an aircraft grounding be processed?

Corrective action shall be submitted to safa@gcaa.gov.ae at the earliest opportunity. A phone number will be identified to assure that the request is processed on a 24/7 base.

Last Updated : 11/29/2018 1:28:50 PM
 
19 Which corrective action is acceptable to close finding?

To close the finding both corrective and preventive action need to be uploaded to the EU SAFA Data base.

  1. Corrective action
    For technical findings- A scanned copy of the Tech Log or Task Card showing appropriate action and the release to service is acceptable. For all other findings – A scanned copy the measure taken to correct the finding is acceptable e.g. document changed or records of action.
  2. Preventive Action
    The preventive action shall avoid recurrence of the finding e.g. in terms of procedures or notification to the concerned staff whom are not in compliance with the company stated procedures.
Last Updated : 11/29/2018 1:07:20 PM
 
20 What shall a foreign operator do if findings have been identified in a SAFA Ramp Inspection?

For CAT III finding corrective and preventive action has to be uploaded to the EU SAFA Data base. For CAT II findings only corrective actions need to be uploaded.

Note: Preventive action for CAT II findings might be required upon the judgment of the inspector.

To upload corrective and/or preventive  action: https://safa.easa.europa.eu/site/login

Further guidance for the registration  can be found in the file - FAQ SAFA Database :

https://safa.easa.europa.eu/site/safalib

Last Updated : 11/29/2018 12:45:52 PM
 
21 My friend was told by a fl ight attendant to “tone it down”. Did he have to comply?
Cabin crew have the authority to intervene whenever a passenger’s behavior is judged to be unruly, causing discomfort
to others. This authority is given to crew members under the Tokyo Convention of 1963.
Last Updated : 9/10/2017 1:38:08 PM
 
22 Why does airport security sometimes open hold baggage?
All baggage must undergo a security check. Whenever detection equipment raises an alarm, the bag is given special
attention. If the alarm cannot be resolved by a simple examination, it may be necessary for authorized personnel to open
the bag and physically inspect its contents.
Last Updated : 9/10/2017 12:35:32 PM
 
23 Does the baggage I check in at the airport undergo a security check?
Everything that is loaded on an aircraft for an international flight, including hold baggage, is inspected according to national
requirements that must meet the baseline standards set by ICAO.
Last Updated : 9/10/2017 12:34:19 PM
 
24 Why do security controls vary from airport to airport?
ICAO sets minimum standards to be met by Member States in all fields of international civil aviation, including aviation security.
States must comply with these baseline standards, but they may also add measures according to national requirements based
on risk assessments. As a result, national and regional variations in the type of security controls can emerge.
Last Updated : 9/10/2017 12:32:38 PM
 
25 How do I apply for GCAA AVSEC Post holder approval?
Apply through GCAA Website/Eservices/ Postholder security. Contact GCAA AUH Office AVSEC for more information during official timing
Last Updated : 9/10/2017 12:30:08 PM
 
26 Incase of any change in company mangament will affect current security clearance?
Yes, you have to apply for amendment through GCAA Website/ Eservices
Last Updated : 9/10/2017 12:27:04 PM
 
27 How long is a security clerance Valid
2 Years
Last Updated : 9/10/2017 12:23:44 PM
 
28 How Long will Security Clearance processes will take?
Usually within 14 to 30 working days
Last Updated : 9/10/2017 12:18:50 PM
 
29 How Do I apply for security Clearance?
Through our GCAA Website/ Eservices/ Security clearance
Last Updated : 9/10/2017 12:12:14 PM
 
30 How Do I get access to ROSB?
Authorized post holder security is eligible to request access or nominate the appropriate employee to get access to ROSB. To apply official communication is required to GCAA AVSEC ITAD department. 
Last Updated : 9/10/2017 12:08:42 PM
 
31 How do I report Aviation Security incidents?
Public reports should reported throught GCAA Website/eservices/Aviation Security Reporting Service  or else entities with aviation security responsibilities shall inform the General Civil Aviation Authority’s, Aviation Security Affairs Sector when any security incident/breach and an act of unlawful interference occurs through the ‘Reporting of Security Breaches’ (ROSB) system.
Last Updated : 9/10/2017 11:24:13 AM
 
32 Who do I need to contact to seek assistance/clarification on issues pertaining to Airport Security Program or Aircraft Operator Security Program?
Please send an email to the following address:
prpd-avsec@gcaa.gov.ae
Last Updated : 9/10/2017 11:22:25 AM
 
33 How can I access the AVSEC Web Board?
only entities with aviation security responsibilities may apply. applicant need to have a specific User name and Password to be initially issued by the GCAA.
The request to access AVSEC Web Board can be made by filling the details at the following web link:
https://www.gcaa.gov.ae/en/pages/register.aspx
Last Updated : 9/10/2017 11:16:19 AM
 
34 I would like to get a modification approval
The GCAA approves modification through E-Services therefore an application needs to be made through E-Services. The modification approval is a chargeable activity. For more details contact Manager Engineering Safety at airworthiness@gcaa.gov.ae.
Last Updated : 9/5/2017 9:49:48 AM
 
35 I would like to import an aircraft. What is one of the first steps I should take?
Checking if the aircraft model that you are planning to import,  has been Type-Accepted / TC-validated by the GCAA should be on the list of first things to do. The GCAA website hosts a list of type-accepted models which is updated on regular basis. If an aircraft model requires to be Type Accepted, an early contact with the GCAA is suggested.  If you are still unsure about the status of Type Acceptance for a certain model or if you have a different query related to the GCAA Type Acceptance, please feel free to send your query to airworthiness@gcaa.gov.ae for the attention of Manager Engineering Safety.
Last Updated : 9/5/2017 9:45:09 AM
 
36 Is there a checklist for the pilot’ licensing requirements?
Yes, the GCAA has a Quick reference checklist  giving out the requirements for pilot’s licences.
Last Updated : 7/15/2015 12:24:49 PM
 
37 Can foreigner student who completed air traffic course on approve GCAA college/training organization get GCAA air traffic license?
No. the GCAA air traffic license will be issue only for the employ who are working on air traffic serves provider under General Civil Aviation Authority umbrella.
Last Updated : 5/26/2014 10:03:38 AM
 
38 Can individual apply for air traffic licence?
No. Even if the person been completed the air traffic course, no individual application will be accept.
Last Updated : 5/26/2014 10:02:39 AM
 
39 What is the time frame for issuing initial/renewal and other air traffic license activate?
Applicants shall allow at least ten (10) working days for the issue, renewal or replacement of Air Traffic Control Licences. It is the applicant‘s responsibility to ensure that renewal applications, where required, are submitted at least 14 days prior to the expiry date.
Last Updated : 5/26/2014 10:01:54 AM
 
40 What is the validity of the air traffic license ?
An Air Traffic Control Licence is valid for a period of two years and will expire at 2359 local time, on the last day of the Gregorian month. Air Traffic Controller Licenses expire at 2359 local time on the last day of the Gregorian month during which the holder reaches the age of 65 years.
Last Updated : 5/26/2014 10:01:02 AM
 
41 What is the validity of On-the-Job Trainee‘s ( OJT Permit )?
An On-the-Job Trainee‘s Permit shall not be extended beyond a total duration of 13 months. In cases where training has been interrupted due to exceptional circumstances, the Authority may, at its discretion renew, extend or re-issue an On the- Job Trainee Permit.
Last Updated : 5/26/2014 10:00:12 AM
 
42 Where can I submit my application?
You can submit your application for the grant, extension and renewal of an AME licence with an appropriate form and fee to the GCAA Customer Services.
Last Updated : 5/26/2014 9:52:45 AM
 
43 Where can I find the correct form?
The AMEL forms are available and can be downloaded from GCAA website: www.gcaa.gov.ae
Last Updated : 5/26/2014 9:51:12 AM
 
44 How do I start the process of becoming an Air Traffic Control Officer?
You would apply for a controller job the same way as any other job. Submit the required application and educational documents to be considered for an initial trainee position. The air traffic facility considers experience, school performance and the application and would offer you a trainee position. As stated before, depending on the facility, you must be prepared for years of training, there is no shortcut to becoming a qualified controller.
Last Updated : 5/26/2014 9:43:39 AM
 
45 Are all air traffic control officers from the UAE?
No, the air traffic control workforce is a combination of UAE and expat personnel. Air traffic controllers from countries other than the UAE have very stringent previous experience and air traffic currency requirements for employment in the UAE.
Last Updated : 5/26/2014 9:43:06 AM
 
46 How many ATC facilities does the GCAA operate in the UAE?
The GCAA operates only the Sheikh Zayed Air Navigation Centre, and the AL Ain radar approach control in Abu Dhabi. The other facilities at Abu Dhabi international Airport, Al Ain Airport, Al Batten Airport, Dubai and Dubai World Airports, Fujairah, Sharjah, and Ras Al Khaimah are operated by private contractors under supervision of the GCAA. All civilian air traffic control facilities in the UAE are certified by the GCAA.
Last Updated : 5/26/2014 9:42:13 AM
 
47 Why the emphasis on English?
English is the internationally agreed upon language of civilian aviation throughout the world. Just as you expect a pilot to understand air traffic control transmissions, the pilot expects the controller to comprehend his requests and replies to controller instructions.
Last Updated : 5/26/2014 9:41:25 AM
 
48 Is an air traffic control licence issued after all the classroom courses are complete?
No. Depending on the facility, a school graduate will spend many months learning the specific knowledge and skills required to perform the duties of an air traffic control officer, be required to pass many written and practical exams, maintain English language proficiency and pass a two hour competency appraisal.
Last Updated : 5/26/2014 9:40:35 AM
 
49 Why does it take so long?
Understanding all aspects of the air traffic control system, principles of flight, navigation, aircraft performance and being able to apply them, takes many months of study and practice.
Last Updated : 5/26/2014 8:58:47 AM
 
50 How long does it take to complete the training courses, facility training and On Job Training, resulting in issuance of a licence?
Depending on the air traffic facility, from classroom student to licenced air traffic control officer can take 3 to 5 years.
Last Updated : 5/25/2014 11:16:10 PM
 
51 Does the GCAA offer a course of instruction for candidates with no experience, leading to an air traffic control license?
The GCAA does not conduct air traffic candidate training, however, it does approve schools in the UAE and other countries (UK, Singapore, and Australia) to administer the required courses to qualify for consideration for employment in the UAE.
Last Updated : 5/25/2014 11:15:02 PM
 
52 Besides age are there any other requirements before starting training at an air traffic control facility?
  1. Pass an aviation Class 3 medical exam.
  2. Possess an internationally accepted English language proficiency of level 4 or greater.
  3. Satisfactorily completed all air traffic control courses applicable to facility at which you’ll be working.
Last Updated : 5/25/2014 11:11:07 PM
 
53 What is the maximum age an air traffic controller can work?
An air traffic controller can work live traffic up to age 65.
Last Updated : 5/25/2014 11:08:10 PM
 
54 What is the minimum age to be an air traffic controller?
You must be 21 years old or older to be issued an air traffic control licence.
Last Updated : 5/25/2014 11:04:02 PM
 
55 I wants to know where can I attend the GCAA approved B1 Maintenance Engineering courses ?
You can check the website for the list of approved training organization.
Last Updated : 5/25/2014 11:01:27 PM
 
56 I am aerospace apprentice in PIA. I want to know about the GCAA B1 exams have passed 1 1/2 year I apprenticeship. Can I appear in B1 exams? So what is your procedure for it ?
Kindly be informed that we discontinued the old exam system by 01 July 2012 and implementation of CAR 66 in place. So you need to apply though the new system instead of the previous system while the credit will be only for passing full category MCQ & Essay.
Last Updated : 5/25/2014 10:52:58 PM
 
57 How to appear for the Aircraft maintenance examination , venue and upcoming date etc . kindly let me know the procedure
Kindly be informed that the official contact is the Quality assurance in the airline who are updating about the scheduling and the venue. The engineering examination schedule twice a month and most of the time in the Dubai Men’s College while the urgent exam conduct in the GCAA after coordination with the focal point and application submitted along with the exam fee. Please contact Examination staff on +97142111642 / +97142111646 for more information.
Last Updated : 5/25/2014 10:48:33 PM
 
58 My Age is 19 years and 6 months. I’m doing Aerospace apprenticeship in PIA (HARC HI). I have passed 18 months in apprenticeship. I want to know if I can give B 1 Exam Module in GCAA with this experience?

We would like to advise before applying for examination ,as you are non UAE national it is prudent that to check your eligibility for the grant of UAE CAR 66 AMEL as per GCAA CAAP 28 Para.9.
If you are qualified then you are advised to read the
GCAA Civil Aviation Regulations (CAR) along with CAAP28 which are accessible through GCAA website: www.gcaa.gov.ae,  navigate E-Publication. These two documents provide you the details of the regulations, requirements and procedures for the grant of UAE AMEL.

Last Updated : 5/25/2014 10:45:47 PM
 
59 Where can I find information regarding the CAPE TOWN Convention and its aircraft protocol?

 

Last Updated : 5/25/2014 5:27:38 PM
 
60 Will the system provide a payment receipt?
For payment records, you should print out the confirmation payment message which will promptly appear after you provide your credit card details and payment is duly confirmed.
Last Updated : 5/25/2014 5:22:41 PM
 
61 How can the payment fees be made?
Payment fees should be made on-line only by credit card (VISA or Master Card). Once the application is acknowledged you will receive an email with payments instructions.
Last Updated : 5/25/2014 5:21:55 PM
 
62 What is the cost incurred per AEP code? (Cabinet Decree NO.8 of March 2011)
You should pay an AED 4,000 authorization code fee plus AED 73.00 processing fee. Kindly, read our refund policy terms and conditions that you will find on the payment section.
Last Updated : 5/25/2014 5:20:50 PM
 
63 DOES THE GCAA PROVIDE AFTER WORKING HOURS SERVICE FOR AEP CODE APPLICATIONS?

Our office hours are 7:30am – 2:30pm UAE time. We work Sunday thru Thursday inclusive.

You are advised to submit the AEP code on-line application within the GCAA working hours as responses may be delayed; however, if you require further assistance after working hours, you should contact us in advance by sending an email at acregistry@gcaa.gov.ae.

Last Updated : 5/25/2014 5:19:28 PM
 
64 How long can it take to obtain an AEP code?
If the User submits AEP on-line application completing all required information and providing the requested supporting documents, the application will be processed and the AEP code provided within 24 hours.
Last Updated : 5/25/2014 5:18:31 PM
 
65 Who can register as a GCAA website user and submit an AEP code application?
Any interested person can enroll as a GCAA website User, submit the entry point application and obtain the AEP Code as far as he/she provides the required information.
Last Updated : 5/25/2014 5:17:29 PM
 
66 What is an UAE Authorisation Code? (AEP Code)

An AEP code is a 17 digits number code provided by the GCAA for use in entering the aircraft related interest into the IR database through the IR website. Information on registering interests under Cape Town Convention and its Aircraft Protocol should be obtained from https://www.internationalregistry.aero

Last Updated : 5/25/2014 5:16:30 PM
 
67 I need more information about Q-Pulse, who I should contact to get these information.
You may send you query to qpulse@gcaa.ae and our concerned staff will be able to answer your query.
Last Updated : 5/25/2014 5:14:37 PM
 
68 I’m able to see the findings however I can’t provide the response?
This means another person in the organization are assigned to provide the response, you may contact your principle inspector to re-assign the findings to you.
Last Updated : 5/25/2014 5:13:42 PM
 
69 How can I get access to Q-Pulse to review the audit conducted on my organization?
You need to contact your Principle inspector in order to register for new Q-Pulse user account.
Last Updated : 5/25/2014 5:11:57 PM
 
70 I forgot my Q-Pulse password, how can I obtain new one?

In order to obtain new password, you will need to send an email to qpulse@gcaa.ae

A new password will be sent to your email registered in Q-Pulse.
Last Updated : 5/25/2014 5:10:40 PM
 
71 Where can I find information regarding accessing my Q-Pulse and the findings related to my organization?
You can refer to the user manual in the GCAA website by clicking on the E-Audit System; you may download the manual for future use.
Last Updated : 5/25/2014 5:08:53 PM
 
72 What is the Aerodrome & Airline Emergency Planning Technical Committee?

The purpose of the UAE Aerodrome & Airline Emergency Planning Technical Committee is to strengthen the GCAA communication and coordination with the UAE Aviation industry, discuss current and future challenges and examine performance levels being achieved within aerodrome/airline emergency operations, with the aim of developing recommendations for the improvement of UAE civil aviation emergency responses, processes and procedures.

Committee Principle Objective

The Principle Objective of the Emergency Planning Technical Committee is to reduce the loss of life, enhance care to injured passengers and ensure support for survivors of aircraft accidents at United Arab Emirates Certificated Airports and its Airlines

Committee Operational Objective

·      To ensure all proposals and recommendations meet or exceed GCAA CAR and other regulatory requirements.

·      To promote an environment that will permit constructive dialogue to meet the Technical Committees purpose statement and obligations under the State Safety Program.

·      To review and consider UAE and global Emergency Preparedness best practice.

·      To review and consider UAE and global aviation aircraft accident reports and recommendations to ensure best practice.

·      To provide a consultative forum for the regulator (GCAA) and Industry (UAE Airport/Airlines) when proposing changes to requirements or amending regulations, standards and guidance in dealing with aviation emergency  situations and crisis.

Frequency:  Bi-Annually

In addition, extra meetings may be called following any aircraft accident or incident that has identified critical safety issues, which could have an operational impact on all UAE Certificated Aerodrome Emergency Services.

Members

Emergency Planning Officers and UAE Airline Emergency Planning Managers
Last Updated : 5/25/2014 4:58:29 PM
 
73 What is the Chief Fire Officers Technical Committee (CFOTC)?

The purpose of the CFOTC is to strengthen the GCAA communication and coordination with industry, discuss current and future challenges and examine performance levels being achieved within aerodrome operations, with the aim of developing recommendations for the improvement of civil aviation processes and procedures.

Committee Principle Objectives

The Principle Objective of the Technical Committee is to reduce the loss of life, personal injury to fire-fighters, damage to airport property and the environment by enhancing the quality of fire fighting, rescue, fire protection and fire prevention at United Arab Emirates Certificated Airports.

The Secondary Objective is for discussion on standardization of selecting, recruiting, training, fire equipment, process, command /control structure, fire-fighter safety, the review, formulation, reviewing of regulations and the sharing of best practice. 

Committee Operational Objectives

·      To ensure all proposals and recommendations meet or exceed CAR Part XI and other regulatory requirements.

·      To promote an environment that will permit constructive dialogue to meet the Technical Committees purpose statement and obligations under the State Safety Programme.

·      To consult on proposed changes to the CAR Part IX Regulations.

·      To review and consider UAE and global fire service best practice.

·      To review and consider UAE and global aviation aircraft accident reports and   recommendations.

·      To provide a consultative forum for the regulator (GCAA) when proposing changes to requirements or amending regulations, standards and guidance in dealing with aviation fire and emergency related hazards/risks.

Meeting Frequency:  Quarterly

In addition, extra meetings may be called following any aircraft accident or incident that has identified critical safety issues, which could have an operational impact on all UAE Certificated Aerodrome Emergency Services.

Members

Chief Fire Officers, Deputy Chief Fire Officers and Training Officers as well as one Fire Officer for Development may attend. 

All UAE Certificated Aerodromes.

If you would like more information please send your enquiry to ana@gcaa.gov.ae
Last Updated : 5/25/2014 4:57:19 PM
 
74 Why does an airport have an Aerodrome Emergency Plan (AEP)?
The objective of an AEP is to anticipate the effects an emergency might have on life, property and aerodrome operations and to prepare a course of actions to minimise those effects, particularly in respect of saving lives. The AEP must be accepted by the GCAA prior to certification of an aerodrome.
Last Updated : 5/25/2014 4:54:10 PM
 
75 What type of training and development is provided to RFFS staff?
During the operating hours of the airport, sufficient number of competent personnel shall be detailed and readily available to respond on the fire appliances. These competent personnel have received initial and on-going training to perform their duties, hold a certificate of competence and are able to consistently demonstrate that they can competently operate the aerodrome’s RFFS equipment safely and effectively in situations likely to be experienced during an operational incident. Using simulated conditions, training programs provide the knowledge, skill and techniques required in “real-world” conditions.
Last Updated : 5/25/2014 4:52:13 PM
 
76 How many RFFS Personnel are at an airport?
A Chief Fire Officer (CFO) or Senior Airport Fire Officer (SAFO) who is competent (trained and qualified) is appointed at each airport to establish and effectively manage all aspects of RFFS operations. There must also be enough competent personnel readily available to respond and operate the RFFS equipment at maximum capacity. Guidance on number of personnel may be found in CAR Part XI - Aerodrome Emergency Services, Facilities & Equipment and through the CFO’s own Task Resource Analysis.
Last Updated : 5/25/2014 4:51:13 PM
 
77 How many Rescue Fire Fighting (RFF) Appliances (Airport Fire Appliances/Truck/Vehicles) are at an airport?
The minimum number of RFF appliances provided at an aerodrome should be in accordance with CAR Part XI - Aerodrome Emergency Services, Facilities & Equipment and based on the category of the airport (see “What is a RFFS category?”). Extinguishing agents and rescue equipment & personnel shall be carried on self-propelled vehicles referred to as “fire appliances.” Due to the design and potential hazard of an aeroplane accident/incident, these fire appliances can attend an incident and apply extinguishing agent to provide the greatest opportunity for saving of life.
Last Updated : 5/25/2014 4:50:23 PM
 
78 What are the objectives of extinguishing agents?
Extinguishing agents are applied to extinguish/suppress fire. There are “primary” extinguishing materials (agents) such as foam and water as well as “secondary” or “complementary” agents such as Dry Chemical Powder (DP) and Carbon Dioxide (CO2). Quantities of these are calculated using a table found in CAR Part XI - Aerodrome Emergency Services, Facilities & Equipment which indicates usable amounts of the agents required to control and/or extinguish a fire whilst safeguarding the integrity of the aircraft fuselage and maintaining tolerable conditions to enable safe rescue of its occupants. Extinguishing agents are also referred to as “media”.
Last Updated : 5/25/2014 4:49:34 PM
 
79 What is a RFFS category?
The aerodrome category is determined by a table found in CAR Part IX - Aerodrome Emergency Services, Facilities & Equipment. The table relates the length of the longest aeroplane normally using the aerodrome and their maximum fuselage width. If the aeroplane’s width is greater than the maximum width in the table for that category, then the category for the aeroplane shall be one category higher.
Last Updated : 5/25/2014 4:48:24 PM
 
80 Who decides what scale and standards of Rescue Fire fighting Services are available at an aerodrome?
The UAE through the General Civil Aviation Authority (GCAA) regulates this through the CARs (Civil Aviation Regulations) and specifically CAR Part IX - Aerodrome Emergency Services, Facilities & Equipment. Additional guidance material is provided in Civil Aviation Advisory Publications (CAAPs). The United Arab Emirates certificated aerodromes have to accord with the CARs which are based on International Civil Aviation Organisation (ICAO) Standards Recommended Practises (SARPs).
Last Updated : 5/25/2014 4:46:22 PM
 
81 Why does an airport have a rescue fire fighting service?
To save lives in the event of an aircraft incident/accident occurring on, or in the immediate vicinity of an aerodrome. It is within this area that there are the greatest opportunities for saving lives.
Last Updated : 5/25/2014 4:45:32 PM
 
82 What is the difference between ROSI and VORSY?

VORSY is the GCAA’s Voluntary Occurrence Report System and meets the UAE’s commitment to establish a Voluntary Incident Reporting System to facilitate collection of information on actual or potential safety deficiencies that may not be captured by the Mandatory Incident Reporting System.

Information about VORSY is available in CAAP 57 – Voluntary Occurrence Reporting System. VORSY does not require users to have a registered account and provides for not only voluntary, but also anonymous reporting. The reports submitted are filtered by the GCAA’s Accident and Investigation Sector and held in a separate database. They are not linked to unit reporting data and details of the submitter are strictly confidential.

Only users with pre-established accounts may submit data through ROSI. Details about ROSI are available in CAAP 22 – Safety Incident Reporting. ROSI supports the GCAA’s mandatory reporting system. These reports are linked with other unit reporting data and available for review by assigned inspectors within the GCAA.
Last Updated : 5/25/2014 4:38:47 PM
 
83 What if I want to submit a ROSI for a module for which I do not have access?
The majority of the accounts set up for units are only able to submit ROSI for their specific area. For instance OMAAATC may only submit a ROSI for ATC. If a user wishes to submit a ROSI within another area they must find their organizational contact and request access to the account – or create a generic account for open reporting. Please note that open reports are not linked to the unit’s account for viewing or reporting purposes. Only the user that submits an open report and the GCAA will have access to the submitted ROSI.
Last Updated : 5/25/2014 4:37:23 PM
 
84 What are the types of ROSI accounts established for AOP and ATS Units?

 

General User Accounts – These users may only submit ROSIs. For example OMFJAOP or OMALATC

 

Investigation/Administrative Accounts – These users may view all previously submitted ROSIs for their units and upload/view investigation data. For example OMRKAOPAdmin or OMAAATCAdmin

 

Management Accounts – These read-only accounts have been established for airport companies managing multiple sites or airports wishing to collectively view AOP and ATC data.  For instance ADACATC is able simultaneously view and report on ATC activities at OMAL, OMAD and OMAA.

Last Updated : 5/25/2014 4:35:53 PM
 
85 Why are the GCAA assigned user names so long?
The user names assigned by the GCAA identify the unit, discipline and type of ROSI account. The first four letters are the unit’s ICAO designator such as OMDW and the second three letters such as AOP or ATC identify the discipline. The General User Accounts are only able to submit ROSI whilst accounts followed by “Admin” are able to upload and view investigation data.
Last Updated : 5/25/2014 4:33:55 PM
 
86 Why am I not able to submit a ROSI that I have been working on but left inactive for more than 20 minutes?
The system security settings are such that a ROSI that is left without any activity for over 20 minutes may not be submitted to the system. If a user is not confident they can collect all required information without 20 minutes of idle time, they may wish to record the information on a hardcopy form and then transfer the information into the online ROSI form when they have time.
Last Updated : 5/25/2014 4:32:09 PM
 
87 How can I get access to an existing ROSI account or data from a specific aerodrome or air traffic control unit?
The GCAA has established ROSI accounts for all UAE certified air traffic control units and aerodromes. The units control the access permission for their accounts. The GCAA will not provide details of an existing account to anyone other than the account owner. If you are interested in obtaining data from a unit you will need to contact them directly. Note that anyone (individual or organisation) may apply for a ROSI account through the GCAA website and submit reports directly to the GCAA. You will not be able to view ROSI files submitted by other organizations – only those generated from your account.
Last Updated : 5/25/2014 4:31:08 PM
 
88 How do I arrange for a third party or additional organization to have access to my ROSI data?
Each unit or individual is responsible for managing their ROSI account including the profile and the password. It is the discretion of each unit or individual as to who is provided the user name and password for their account(s). There is no restriction on how many users may have access to a single account.
Last Updated : 5/25/2014 4:29:57 PM
 
89 What are the relevant regulations for Aerodrome Operators?
The primary regulation for Aerodrome Operators is CAR Part IX – Aerodromes.  Operators are also required to meet the obligations of all other UAE GCAA regulations but may wish to particularly review CAR Part X - Safety Management System Requirements and CAR Part XI - Aerodrome Emergency Services, Facilities & Equipment.  The CARs and other relevant documents such as Notice to Aerodrome Certificate Holders (NOTACs), Civil Aviation Advisory Publications (CAAPs) and Information Bulletins (IBs) are available through the e-publication pages of the GCAA website.
Last Updated : 5/25/2014 4:24:28 PM
 
90 How do I submit my required operational manuals to the GCAA?
Certified units or those wishing to seek GCAA acceptance of an operating manual should e-mail these to their designated inspector or ana@gcaa.gov.ae.  Manuals may also be sent to General Civil Aviation Authority, ATTN:  DASA/ANA/AOP, PO Box 6558, Abu Dhabi, UAE.
Last Updated : 5/25/2014 3:00:45 PM
 
91 Do I need to notify the GCAA if I am building a private airstrip or heliport that will not be used by the general public?

Yes, it is necessary that all aerodromes including air strips, water aerodromes, heliports, elevated heliports, helidecks and ballooning sites as well as airports are notified to the GCAA.  Whilst it may or may not be necessary to certify your aerodrome, it is necessary that your facility is evaluated by both safety and security personnel in the GCAA.

In the first instance please contact the GCAA through ana@gcaa.gov.ae with basic information about your aerodrome and your contact details.  Once you contact the GCAA you will be advised of any requirements and provided guidance.  The GCAA is currently in process of finalising Civil Aviation Advisory Publications (CAAPs) 09, 30 and 70 which will additional guidance for various types of aerodromes.  Please check the GCAA’s e-Publications section on the public website at www.gcaa.gov.ae
Last Updated : 5/25/2014 2:58:24 PM
 
92 Do I need to notify the GCAA if I am making a small change to my aerodrome or constructing a non-aviation facility such as an office block?
The answer in almost all instances is yes. The Aerodrome Certificate Holder has an obligation to seek approval from the GCAA for any change to the aerodrome or area covered by the Airport Security Programme (ASP). The ASP includes areas which are beyond the area of aircraft operation such as terminals, adjacent areas, tenant facilities and even of-site premises providing particular services. CAAP 59 – On-Aerodrome Projects provides additional guidance on the types of changes development that must be notified to the GCAA. The GCAA is working to streamline the project notification process under CAAP 59 so and projects not requiring GCAA oversight (safety or security) can be identified with a minimal amount of administration. The GCAA will provide confirmation if a project may proceed without any oversight.
Last Updated : 5/25/2014 2:45:07 PM
 
93 What are the relevant regulations for Heliports?

The GCAA is in the process of reviewing all heliports and the application of a formalised certification regime. 

Currently CAR Part IX, Aerodromes, Chapter 2 provides guidance to say that any aerodrome providing an air service open to the public and performed by an aircraft for the public transport of passengers, mail or cargo for remuneration or hire shall be in possession of an Aerodrome Certificate.  CAR Part IX, Appendix 16, further states that any certification assessments for heliports will be based on ICAO documentation.

The responsibility of the operators for safe operations as detailed in CAR Part IV, CAR Ops 3 - Commercial and Private Air Transportation (Helicopters) as well as in CAR Part III, General Regulation, Chapter 5, Aerodromes.

Ultimately there is no GCAA framework for issuing a No Objection Certificate (NOC) or approval for construction of a heliport. 

The GCAA advises project managers/operators to review and implement the applicable ICAO standards and recommended practices; conduct a hazard analysis process in relation to the construction and operation of the heliport; and contact GCAA Flight Operations in Dubai for further advice regarding the responsibilities of heliport operators. 

References which may be useful for heliport projects include:

·         ICAO Annex 14 Volume II – Aerodromes - Heliports

·         ICAO Doc 9157, Aerodrome Design Manual Visual Aids, Part IV, Chapter 14 on Marking and Lighting of Obstacles;

·         ICAO Annex 14 Volume I, Chapter 6 on Visual Aids for Denoting Obstacles;

·         ICAO Heliport Manual Doc 9261-AN/903;

·         ICAO Airport Service Manual Part 1 Rescue & Fire-Fighting; and

·         NFPA 418 Standards for Heliports.

Should you require further information on this matter, you may e-mail your enquiry to  ana@gcaa.gov.ae.
Last Updated : 5/25/2014 2:42:04 PM
 
94 What is the Continuous Friction Measuring Equipment Working Group (CFMEWG)?

The Purpose of the CFMEWG is to strengthen the GCAA communication and coordination with the aviation industry, discuss current and future challenges and examine performance levels being achieved within aerodrome services in regard to the measuring of friction on runways, with the aim of developing recommendations for the improvement of civil aviation processes and procedures.

User Group Objectives:

  • To review and further develop UAE CAAP 32 and to ensure the CAAP remains current and reflects global best practice
  • To promote an environment which will allow constructive dialogue to meet the sub/working groups purpose statement and obligations under the auspice of the AOTC
  • To review and consider ICAO recommendations in regard to friction measuring

Meeting Frequency:  Twice a Year

Members

The CFMEWG is comprised of members from safety and facilities management areas and all UAE certified aerodromes are represented. These members have been selected from the AOTC and also include representatives from the CFME Manufacturers.

If you would like more information please send your enquiry to ana@gcaa.gov.ae.
Last Updated : 5/25/2014 2:38:11 PM
 
95 What is the Aerodrome Apron Safety Sub Group (ASSG)?

The Purpose of the ASSG is to strengthen the GCAA communication and coordination with the aviation industry, discuss current and future challenges and examine performance levels being achieved within apron safety management, with the aim for the improvement of civil aviation processes and procedures in regard to apron safety?   

User Group Objectives:

  • To develop a DRAFT UAE CAAP ensuring all proposals and recommendations meet or exceed CAR Part IX and other UAE regulatory requirements by December 2012 and to ensure the CAAP remains current and reflects global best practice
  • To promote an environment which will allow constructive dialogue to meet the sub groups purpose statement and obligations under the AOTC

Meeting Frequency:  Twice a Year

Members

The ASSG is comprised of members from safety and compliance management areas and all UAE certified aerodromes are represented. These members have been selected from the AOTC and also include representatives from the Airlines and Handling Agents.

If you would like more information please send your enquiry to ana@gcaa.gov.ae
Last Updated : 5/25/2014 1:58:06 PM
 
96 What is the Aerodrome Radiotelephony Working Group (RTWG)?

The purpose of the RTWG is to strengthen the GCAA communication and coordination with the aviation industry in regard to standard RT Phraseology for Movement Area Drivers, discuss current and future challenges and examine performance levels being achieved within Driver Training Programmes, with the aim for the improvement of safety and civil aviation processes and procedures.

User Group Objectives:

  • To develop a DRAFT Radiotelephony UAE CAAP ensuring all proposals and recommendations meet or exceed CAR Part IX and other UAE regulatory requirements by December 2012
  • To promote an environment which will allow constructive dialogue to meet the sub groups purpose statement and obligations under the AOTC
  • To consult on the possible proposed changes to the CAR Part IX Regulations ensuring they reflect global aviation best practice

 

Meeting Frequency:  Twice a Year

In addition, extra meetings may be called at the discretion of the GCAA or the members.

Members:

The RTWG is comprised of members from safety, compliance and Air Traffic Control areas who are nominated by their AOTC representatives.  All certified aerodromes are included in the RTWG.

If you would like more information please send your enquiry to ana@gcaa.gov.ae.
Last Updated : 5/25/2014 2:28:54 PM
 
97 What is the Aerodrome Radiotelephony Working Group (RTWG)?

The purpose of the RTWG is to strengthen the GCAA communication and coordination with the aviation industry in regard to standard RT Phraseology for Movement Area Drivers, discuss current and future challenges and examine performance levels being achieved within Driver Training Programmes, with the aim for the improvement of safety and civil aviation processes and procedures.

User Group Objectives:

  • To develop a DRAFT Radiotelephony UAE CAAP ensuring all proposals and recommendations meet or exceed CAR Part IX and other UAE regulatory requirements by December 2012
  • To promote an environment which will allow constructive dialogue to meet the sub groups purpose statement and obligations under the AOTC
  • To consult on the possible proposed changes to the CAR Part IX Regulations ensuring they reflect global aviation best practice

 

Meeting Frequency:  Twice a Year

In addition, extra meetings may be called at the discretion of the GCAA or the members.

Members:

The RTWG is comprised of members from safety, compliance and Air Traffic Control areas who are nominated by their AOTC representatives.  All certified aerodromes are included in the RTWG.

If you would like more information please send your enquiry to ana@gcaa.gov.ae.
Last Updated : 5/25/2014 1:49:43 PM
 
98 What is the Aerodrome Radiotelephony Working Group (RTWG)?

The purpose of the RTWG is to strengthen the GCAA communication and coordination with the aviation industry in regard to standard RT Phraseology for Movement Area Drivers, discuss current and future challenges and examine performance levels being achieved within Driver Training Programmes, with the aim for the improvement of safety and civil aviation processes and procedures.

User Group Objectives:

  • To develop a DRAFT Radiotelephony UAE CAAP ensuring all proposals and recommendations meet or exceed CAR Part IX and other UAE regulatory requirements by December 2012
  • To promote an environment which will allow constructive dialogue to meet the sub groups purpose statement and obligations under the AOTC
  • To consult on the possible proposed changes to the CAR Part IX Regulations ensuring they reflect global aviation best practice

 

Meeting Frequency:  Twice a Year

In addition, extra meetings may be called at the discretion of the GCAA or the members.

Members:

The RTWG is comprised of members from safety, compliance and Air Traffic Control areas who are nominated by their AOTC representatives.  All certified aerodromes are included in the RTWG.

If you would like more information please send your enquiry to ana@gcaa.gov.ae.
Last Updated : 5/25/2014 1:48:31 PM
 
99 What is the Aerodrome Radiotelephony Working Group (RTWG)?

The purpose of the RTWG is to strengthen the GCAA communication and coordination with the aviation industry in regard to standard RT Phraseology for Movement Area Drivers, discuss current and future challenges and examine performance levels being achieved within Driver Training Programmes, with the aim for the improvement of safety and civil aviation processes and procedures.

User Group Objectives:

  • To develop a DRAFT Radiotelephony UAE CAAP ensuring all proposals and recommendations meet or exceed CAR Part IX and other UAE regulatory requirements by December 2012
  • To promote an environment which will allow constructive dialogue to meet the sub groups purpose statement and obligations under the AOTC
  • To consult on the possible proposed changes to the CAR Part IX Regulations ensuring they reflect global aviation best practice

 

Meeting Frequency:  Twice a Year

In addition, extra meetings may be called at the discretion of the GCAA or the members.

Members:

The RTWG is comprised of members from safety, compliance and Air Traffic Control areas who are nominated by their AOTC representatives.  All certified aerodromes are included in the RTWG.

If you would like more information please send your enquiry to ana@gcaa.gov.ae.
Last Updated : 5/25/2014 1:48:08 PM
 
100 What is the Aerodrome e-Services Technical Users Group (AeSTUG)?
The purpose of the AeSTUG is to strengthen the GCAA communication and coordination with industry, discuss current and future aerodrome related e-Services with aim of developing recommendations for the improvement of associated interfaces, processes, procedures and outputs in support of regulatory requirements and associated aerodrome interfaces to GCAA to increase the value of such services for all stakeholders

User Group Objectives

· To ensure all proposals and recommendations are aligned to CAR Part IX, CAR Part X and other regulatory requirements

· To promote an environment which will allow constructive dialogue to meet the Working Group’s purpose statement and support the UAE State Safety Programme

· To provide a consultative forum to collect industry feedback on existing ROSI modules with view to improving system value and usability

· To provide a consultative forum to collect industry requirements, views and recommendations in relation to Aerodrome e-Services Development

· To provide a consultative forum to provide feedback on existing GCAA e-services such as Q-Pulse and VORSY (as required)

Meeting Frequency: Twice a Year

In addition, extra meetings may be called at the discretion of the GCAA or the members.

Members

The AeSTUG is comprised of members from safety and compliance areas who are nominated by their AOTC representatives. All certified aerodromes are included in the AeSTUG.

If you would like more information please send your enquiry to ana@gcaa.gov.ae.
Last Updated : 5/25/2014 1:46:20 PM
 

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