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Service Card

Issue of Air Operator Certificate (AOC)
Aircraft Operator Certificate (AOC) is a certificate that authorize organization to operate aircraft under the provisions of CAR-OPS 1 or 3 (Air Carrier (Scheduled), Air Transport (Charter) or Private Category). Such authorisation is time limited and requires renewal if the organisation needs to exercise its privileges. This service has been settled to ensure issue of an AOC.
Flight Operations
Applicable For Customers
  1. Application: The Applicant shall submit all documents required for the certification of an organisation as AOC Holder as stipulated in PART IV - CAR-OPS 1 or 3 and in CAAP 8
  2. Review: the GCAA will review the documents submitted and verify if compliance with the CAR is achieved.
  3. Issue of an AOC: The GCAA will only issue an AOC when the GCAA is completely satisfied that all regulatory requirements have been adequately addressed.
  4. Delivery of the AOC: Collection can be made at GCAA Dubai Office.
  5. Record: The Applicant will provide all documents required for filing purposes.
  • To access the eservice, it is required to first login to the GCAA Website.
  • If you are a new user (organization or individual) and visiting GCAA website to access an eservice, you must register first by pressing the “Sign Up” link found on the top most bar of GCAA Website.
  • Fill the user registration form by providing all the required information and submit.
  • After submission you will receive an automated email notification containing your credentials to login on the GCAA Website.
  • Once you get the credentials, press the “Login” link found on the top navigation bar of the web page besides “Sign Up” link.
  • Enter the User Name and password which was received from GCAA.
  • Press the “LOGIN” button to sign into the GCAA website and navigate to service catalogue page to access the required eservice.
Required Documents
  1. Application form GTF-AOC-001
  2. Aircraft Ownership Details(Power of attorney etc)
  3. AIP Subscription (copy of receipt)
  4. CAR Subscription (copy of receipt) 
  5. Description and Structure of Organization
  6. Emirate Economic Department Approval
  7. Fee Payment Slip (TO GCAA) 
  8. Financial Information
  9. Flight Planning Services Agreement
  10. Insurance Certificate/Policy
  11. Letter of Intent 
  12. No objection from the relevant DCA
  13. Organization Structure
  14. Passport Copy of Owner(s)
  15. Photo of owner(s)
  16. Schedule of Events
  17. Security Model
  18. Trade license 
  19. Weight and Balance System
  20. Security Clearance 
  21. Third Party Contract
  22. Post holder Application
Fees Details
AED 50,000 for AOC Certificate fee 
Payments can be made in to the following means;.
  1. Cash/ Cheque / Credit Card at GCAA Counter (Dubai/ Abu Dhabi)
  2. Bank transfer to GCAA Bank Account
  3. Online Payment though Credit Card
    Please Note:-
    - In case of online payment take note of the reference number starting with ICR***** displayed by the system immediately after confirmation of the payment. This will help to trace the transaction in future.
    - In case of bank transfer, complete bank details shall be provided along with notification mail after completion of the application.
    Please go through the GCAA refund policy before making the payment. (Click here to view the refund policy)
Access and Delivery Time
18 months
Terms and Conditions
GCAA reserves the right to issue, suspend , revoke or cancel any certificate any certificate for legal or safety considerations.

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No. Of Service Users : 36 Rate the Service
Last Modified : 31 Mar 2021

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Services Forms / Documents

Service Access
Department : Safety Affairs

Services Access Channels:
Fax: +971 4 2111 627
Postal Address:
P.O.Box: 30500
Mobile Website:
Over the Counter: Dubai
Service Provided in Offices
Working Hours:
Sun - Thu (7:30 am - 2:30 pm)

Do You Need Help?
Please feel free to get in touch with GCAA for any other enquiry using our different channels
Phone from within the UAE :
00971 2 4447666 (Abu Dhabi)
00971 4 2828270 (Dubai)
Phone from outside the UAE: 00971 4 2111777
Live Chat : Our contact center agents are available to discuss your enquiries, dont hesitate to chat with us.
Fax :
00971 2 4054535 (Abu Dhabi)
00971 4 2111502 (Dubai)
Email: Send us an email or request a callback.
Online: For comments & enquiry please use the electronic form.
Also please feel free to interact GCAA using poll, blogs and forums.
Speak your mind and send your opinion to determine consensus on our various topics.
GCAA welcomes your comments and postings in its blogs.
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Last Updated: Tuesday, May 18, 2021