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Service Card

Amendment/ replacement of Cabin Crew licence
During the lifecycle of an Cabin Crew Licence, there maybe a need for:

- amending it.
- replacing it after damage or lost.

This service has been settled to ensure that any Cabin Crew Licence Holder can request for amendment of his/her Licence.
Applicable For Customers
Resident [Arabic]
Resident [Foreigner]
  1. Application: The Applicant shall submit all documents related to the replacement/amendment of a Cabin Crew Licence as stipulated in this service card.
  2. Review: the GCAA will review the documents submitted and verify if compliance with the CAR is achieved.
  3. Issue of a Cabin Crew: The GCAA will only issue a licence when the GCAA is completely satisfied that all regulatory have been adequately addressed.
  4. Delivery of a licence: Collection shall be at GCAA Dubai Office / deliver by courier.
  5. Record: The Applicant will provide all documents required for filing purposes.
  • To access the eservice, it is required to first login to the GCAA Website.
  • If you are a new user (organization or individual) and visiting GCAA website to access an eservice, you must register first by pressing the “Sign Up” link found on the top most bar of GCAA Website.
  • Fill the user registration form by providing all the required information and submit.
  • After submission you will receive an automated email notification containing your credentials to login on the GCAA Website.
  • Once you get the credentials, press the “Login” link found on the top navigation bar of the web page besides “Sign Up” link.
  • Enter the User Name and password which was received from GCAA.
  • Press the “LOGIN” button to sign into the GCAA website and navigate to service catalogue page to access the required eservice.
Required Documents
  1. Copy of passport
  2. Copy of visa
  3. Copy of police report (If lost)
  4. Original license (if damaged)
  5. One recent color photograph with white background 3.0 x 3.5 cm (Attach .gif, .png, .jpg or .jpeg file only) click here to view photo requirements
Fees Details
AED 1700 for Renewal of Cabin Crew License Fee
AED 200 for Fast Track fee
Payments can be made in to the following means;:
  1. Bank transfer to GCAA Bank Account
  2. Online Payment though Credit Card
Please Note:-
  • In case of online payment take note of the reference number starting with ICR***** displayed by the system immediately after confirmation of the payment. This will help to trace the transaction in future.
  • In case of bank transfer, complete bank details shall be provided along with notification mail after completion of the application.
Please go through the GCAA refund policy before making the payment. (Click here to view the refund policy)
Access and Delivery Time
7 working days

4 working days for Fast Track

Note: Delivery by courier at additional cost
Terms and Conditions
As per CAR Part II & IB

Click to Access Service

No. Of Service Users : 1066 Rate the Service
Last Modified : 23 Dec 2019

   User Guide

Click to Access Service

Latest Notifications
» The soft launch aims at allowing the Users and the GCAA to point out any deficiencies in the system. The users are encouraged to use the system and feel free to contact the GCAA in case they come across any difficulties. The soft launch period wil...

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Important Notices
» At present the system allows e-licensing services only for the pilots. After the registration process, the users may start filing applications online for all applications related to pilot’s licensing. The paper application process will continue till the GCAA is satisfied with the system stability...

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Services Forms / Documents
AC-09 Re issue of Flight Cabin Attendent License

Service Access
Department : Licensing

Services Access Channels:
Fax: +971 4 2111 626
Postal Address:
P.O.Box: 6558
Abu Dhabi
P.O.Box: 30500
Mobile Website:
Over the Counter: Abu Dhabi
Service Provided in Offices
Abu Dhabi
Working Hours:
Sun - Thu (7:30 am - 2:30 pm)

Do You Need Help?
Please feel free to get in touch with GCAA for any other enquiry using our different channels
Phone from within the UAE :
00971 2 4447666 (Abu Dhabi)
00971 4 2828270 (Dubai)
Phone from outside the UAE: 00971 4 2111777
Live Chat : Our contact center agents are available to discuss your enquiries, dont hesitate to chat with us.
Fax :
00971 2 4054535 (Abu Dhabi)
00971 4 2111502 (Dubai)
Email: Send us an email or request a callback.
Online: For comments & enquiry please use the electronic form.
Also please feel free to interact GCAA using poll, blogs and forums.
Speak your mind and send your opinion to determine consensus on our various topics.
GCAA welcomes your comments and postings in its blogs.
Welcome to the GCAA discussion forum
GCAA E- Services on Twitter

For any suggestion or feedback , please fill the following fields
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Last Updated: Wednesday, April 01, 2020