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Service Card

e-Auditing System (Q-Pulse)
The GCAA is being widely using an electronic auditing system and the Civil Aviation Regulations requires that organisation approved by the GCAA must be registered with the electronic auditing system. This service has been settled to facilitate the registration of new users to the GCAA e-auditing system.
Applicable For Customers
Resident [Arabic]
Resident [Foreigner]
  1. Application: the applicant applies at the early stage of the certification process to ensure that audits/inspections/manuals can be processed throught the e-auditing system.
  2. Review: the E-auditing System Administrator will review the request and contcat the concerned inspector.
  3. Issue of username & password: After confirmation of the need for username, the E-auditing System Administrator will issue a username & passowrd.
  4. Delivery of username & password: The delivery will be by email.
  • To access the eservice, it is required to first login to the GCAA Website.
  • If you are a new user (organization or individual) and visiting GCAA website to access an eservice, you must register first by pressing the “Sign Up” link found on the top most bar of GCAA Website.
  • Fill the user registration form by providing all the required information and submit.
  • After submission you will receive an automated email notification containing your credentials to login on the GCAA Website.
  • Once you get the credentials, press the “Login” link found on the top navigation bar of the web page besides “Sign Up” link.
  • Enter the User Name and password which was received from GCAA.
  • Press the “LOGIN” button to sign into the GCAA website and navigate to service catalogue page to access the required eservice.
Required Documents
Fees Details
Access and Delivery Time
7 days
Terms and Conditions

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No. Of Service Users : 16693 Rate the Service
Last Modified : 22 Jun 2022

   User Guide

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Service Access
Department : Safety Affairs

Services Access Channels:
Fax: +971 4 2820 847
Postal Address:
P.O.Box: 6558
Abu Dhabi
P.O.Box: 30500
Mobile Website:
Over the Counter: Abu Dhabi
web based
Service Provided in Offices
Abu Dhabi
Working Hours:
7:30am to 4:00pm (Mon to Thu), 7:30am to 12:30pm (Fri)

Do You Need Help?
Please feel free to get in touch with GCAA for any other enquiry using our different channels
Phone from within the UAE :
00971 2 4447666 (Abu Dhabi)
00971 4 2828270 (Dubai)
Phone from outside the UAE: 00971 4 2111777
Live Chat : Our contact center agents are available to discuss your enquiries, dont hesitate to chat with us.
Fax :
00971 2 4054535 (Abu Dhabi)
00971 4 2111502 (Dubai)
Email: Send us an email or request a callback.
Online: For comments & enquiry please use the electronic form.
Also please feel free to interact GCAA using poll, blogs and forums.
Speak your mind and send your opinion to determine consensus on our various topics.
GCAA welcomes your comments and postings in its blogs.
Welcome to the GCAA discussion forum
GCAA E- Services on Twitter

For any suggestion or feedback , please fill the following fields
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[Last Updated: Friday, June 24, 2022]