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Service Card

Amendment of Nominated Personnel approval request
Organisations are required to appoint post-holders when and as required by the rules and ensure that they are accepted or approved by the GCAA prior to confirmation of such appointment. This service has been settled to facilitate the approval/acceptance by the GCAA of an appointed person for a key post within the organisation.
Applicable For Customers
  1. Application: The Applicant shall submit all documents required for the evaluation of the appointed person vs the respective post  as stipulated in the applicable CAR.
  2. Review: the GCAA will review the documents submitted and verify if compliance with the CAR is achieved. The candidate may be interviewed.
  3. issue of the acceptance/approval: The GCAA will only issue the acceptance/approval when the GCAA is completely satisfied that all regulatory requirements have been adequately addressed for the post applied for.
  4. Delivery of the acceptance/approval: Collection is at GCAA Dubai Office.
  5. Record: The Applicant will provide all documents required for filing purposes.


  • To access the eservice, it is required to first login to the GCAA Website.
  • If you are a new user (organization or individual) and visiting GCAA website to access an eservice, you must register first by pressing the “Sign Up” link found on the top most bar of GCAA Website.
  • Fill the user registration form by providing all the required information and submit.
  • After submission you will receive an automated email notification containing your credentials to login on the GCAA Website.
  • Once you get the credentials, press the “Login” link found on the top navigation bar of the web page besides “Sign Up” link.
  • Enter the User Name and password which was received from GCAA.
  • Press the “LOGIN” button to sign into the GCAA website and navigate to service catalogue page to access the required eservice.
Required Documents
  1. Letter from Accountable manager
  2. GTF-NPA-001
Fees Details
No Fee required
Access and Delivery Time
7 days
Terms and Conditions
GCAA reserves the right to issue, suspend, revoke or cancel any certificate any certificate for legal or safety considerations

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No. Of Service Users : 193 Rate the Service
Last Modified : 04 Mar 2020

   User Guide

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Service Access
Department : Flight Operations

Services Access Channels:
Fax: +971 4 2111 627
Postal Address:
P.O.Box: 30500
Mobile Website:
Over the Counter: Dubai
Service Provided in Offices
Working Hours:
Sun - Thu (7:30 am - 2:30 pm)

Do You Need Help?
Please feel free to get in touch with GCAA for any other enquiry using our different channels
Phone from within the UAE :
00971 2 4447666 (Abu Dhabi)
00971 4 2828270 (Dubai)
Phone from outside the UAE: 00971 4 2111777
Live Chat : Our contact center agents are available to discuss your enquiries, dont hesitate to chat with us.
Fax :
00971 2 4054535 (Abu Dhabi)
00971 4 2111502 (Dubai)
Email: Send us an email or request a callback.
Online: For comments & enquiry please use the electronic form.
Also please feel free to interact GCAA using poll, blogs and forums.
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Last Updated: Tuesday, March 31, 2020