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Airworthiness Questionnaire 2013

  
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1. 1. Was the service process clearly described in terms of documents requirements?

 Yes
 (100%)  
 No
 (0%)  

Total: 2

2. 2. Was the service process clearly described in terms of timeframe?

 Yes
 (100%)  
 No
 (0%)  

Total: 2

3. 3. Was the service process clearly described in terms of related fees?

 Yes
 (100%)  
 No
 (0%)  

Total: 2

4. 4. Were you given a contact person details to follow up with?

 Yes
 (100%)  
 No
 (0%)  

Total: 2

5. 5. Was your applications handled as per the process described?

 Yes
 (100%)  
 No
 (0%)  

Total: 2

6. 6. Was the service process simple?

 Yes
 (50%) 
 
 No
 (50%) 
 

Total: 2

7. 7. Was it easy to reach the GCAA representative?

 Yes
 (100%)  
 No
 (0%)  

Total: 2

8. 8. Was the GCAA representative knowledgeable in the service process and related Regulations?

 Yes
 (100%)  
 No
 (0%)  

Total: 2

9. 9. Was the GCAA representative courteous?

 Yes
 (50%) 
 
 No
 (50%) 
 

Total: 2

10. 10. Were your inquiries addressed in a timely manner?

 Yes
 (100%)  
 No
 (0%)  

Total: 2

11. 11. Were you satisfied with the quality of the answers to your questions?

 Yes
 (50%) 
 
 No
 (50%) 
 

Total: 2

12. 12. Were the issues, if any, escalated and addressed in a timely manner?

 Yes
 (50%) 
 
 No
 (50%) 
 

Total: 2

13. 13. Was it easy to find the information required on the GCAA website?

 Yes
 (100%)  
 No
 (0%)  

Total: 2

14. 14. Was the information on the GCAA website updated and complete?

 Yes
 (100%)  
 No
 (0%)  

Total: 2

15. 15. How satisfactory was your overall experience? 1-5

 5 - Very satisfactory
 (50%) 
 
 4 - Satisfactory
 (50%) 
 
 3 - Neutral
 (0%)  
 2 - Dissatisfatory
 (0%)  
 1 - Very dissatisfactory
 (0%)  

Total: 2

16. 16. Any additional comments?

 SdDD
 (50%) 
 
 https://shapeandbody.eu/pl/ https://shapeandbody.eu/hr/
 (50%) 
 

Total: 2

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Last Updated: Tuesday, September 21, 2010