​​​​Customer Suggestions

Dear User, The security of your information is the one of the important concerns of the UAE General Civil Aviation Authority by virtue of which GCAA has taken following security measures:

• The Feedback page of the GCAA website is identified by means of a digital certificate provided by VeriSign to ensure its users that they are on the correct site and protect themselves from revealing their confidential account information on some fake website.
• Feedback forms to the users are provided through a secure webpage that encrypts the session between the user’s computer and the webpage using 128-bit SSL encryption so that the communication between the user’s computers and the webpage cannot be intercepted by anyone over the internet.
• GCAA systems time out the user’s login sessions to the account upon prolonged inactivity for protection against misuse.
• All GCAA website systems are secured using state-of-the-art security solutions acknowledged world wide viz, firewalls, intrusion detection systems, intrusion prevention systems, anti-malware systems to extend secure banking services to our users.
• GCAA has robust processes, skilled people and competent service providers who monitor the security of our systems round the clock.