GEN 3.3 Air traffic services

3.3.1 Responsible service

3.3.1.1 Service name
  1. With the exceptions given in GEN 3.3.1.1 b), the authority responsible for the overall administration of air traffic services provided for civil aviation within the EMIRATES FIR is the General Civil Aviation Authority of the United Arab Emirates.

  2. The authority responsible for the provision of air traffic services within and below the ABU DHABI CTA, DUBAI CTA, FUJAIRAH CTA, RAS AL KHAIMAH CTA and within Control Zones, is the Department of Civil Aviation of the Emirate concerned.

  3. Responsibility for the provision of air traffic services outside the aforementioned areas is vested in the EMIRATES ACC, except that these responsibilities may be delegated to local ATS units.

3.3.1.2 Postal address:
  1. Post:Air Traffic Services
    General Civil Aviation Authority
    P.O. Box 666
    Abu Dhabi
    United Arab Emirates
  2. Postal addresses and contact numbers for the Department of Civil Aviation of each Emirate are listed in the applicable GEN 1 section.

3.3.1.3 Telephone : + 971 2 599 6999
3.3.1.4 Telefax : + 971 2 599 6883
3.3.1.5 AFS : OMAEYAYX
3.3.1.6 The UAE Air Traffic Services are based upon ICAO Standards and Recommended Practices as contained in Annex 2 Rules of the Air, Annex 11 Air Traffic Services as further detailed in Doc 4444 PANS / ATM and Regional Supplementary Procedures for the MID / ASIA region, Doc 7030.

Any differences to Standards and Recommended Practices are published in GEN 1.7.

3.3.1.7 A 24 hour service is provided.

3.3.2 Area of responsibility

3.3.2.1 With the exception listed below the air traffic services listed in GEN 3.3.3, are provided in the airspace encompassed by the EMIRATES FIR.
3.3.2.2 In activated military restricted airspace being controlled by military units, special rules apply and ATS airspace classification, as specified in Annex 11, is undefined.

3.3.3 Types of services

3.3.3.1 The Air Traffic Services provided is dependent on the ICAO airspace classification system as specified in Annex 11, Air Traffic Services. Airspace classifications applying within the EMIRATE FIR is listed in tabular form in ENR 1.4.
3.3.3.2 Air Traffic Services provided include:
  • Air Traffic Control Service

  • Flight Information Service

  • Alerting Service

3.3.4 Coordination between the operator and ATS

3.3.4.1 Coordination between the operator and Air Traffic Services is effected in accordance with 2.16 of Annex 11.

3.3.5 Minimum flight altitude

3.3.5.1 Minimum en - route altitudes on ATS routes have been determined so as to ensure a Minimum Obstacle Clearance (MOC) of 1000 FT within the lateral and longitudinal limits of each ATS route segment.
3.3.5.2 Over high terrain the lowest usable cruising altitude will provide a MOC of 2000 FT within the lateral and longitudinal limits of each ATS route segment. Such segments are identified in the ATS routes tables found in ENR 3.
3.3.5.3 Vertical clearance minimum within a buffer area surrounding each ATS route segment is calculated according to the criteria set in the following table:
Distance beyond airway boundary Nautical MilesObstacle clearance Percentage of MOC
0 to 1100%
1 to 250%
2 to 340%
3 to 430%
4 to 520%

3.3.6 ATS units address list

3.3.6.1 Air Traffic Services are provided by the General Civil Aviation Authority through the Area Control Centre located at Abu Dhabi.
1EMIRATES AREA CONTROL CENTRE
2Postal AddressAir Traffic Control Centre
PO BOX 666
ABU DHABI
UNITED ARAB EMIRATES
3Telephone+971 2 599 6969
4Telefax+971 2 599 6852
5TelexNIL
6AFSOMAEZRZX
3.3.6.2 Air Traffic Services are provided by the Department of Civil Aviation for the applicable Emirate through Control Tower and Approach Control units.
  1. EMIRATE OF ABU DHABI

    1ABU DHABI APPROACH
    2Postal AddressApproach Control Office
    PO BOX 2411
    ABU DHABI
    UNITED ARAB EMIRATES
    3Telephone+971 2 599 8740
    4Telefax+971 2 599 8722
    5TelexNIL
    6AFSOMAAZAZX
    7Emailappsup@ans.adac.ae

    1ABU DHABI TOWER
    2Postal AddressAerodrome Control Tower
    PO BOX 2411
    ABU DHABI
    UNITED ARAB EMIRATES
    3Telephone+971 2 599 8735
    4Telefax+971 2 599 8723
    5TelexNIL
    6AFSOMAAZTZX
    7Emailappsup@ans.adac.ae

    1AL AIN TOWER
    2Postal AddressAerodrome Control Tower
    PO BOX 17816
    AL AIN
    UNITED ARAB EMIRATES
    3Telephone+971 3 709 2047 / +971 3 709 2048
    4Telefax+971 3 785 5305
    5TelexNIL
    6AFSOMALZTZX
    7Emailatcaaia@ans.adac.ae

    1AL BATEEN TOWER
    2Postal AddressAerodrome Control Tower
    PO BOX 94449
    ABU DHABI
    UNITED ARAB EMIRATES
    3Telephone+971 2 449 7546
    4Telefax+971 2 444 9128
    5TelexNIL
    6AFSOMAAYAYX
    7Emailatcalbateen@ans.adac.ae

  2. EMIRATE OF DUBAI

    1DUBAI APPROACH
    2Postal AddressApproach Control Office
    PO BOX 1897
    DUBAI
    UNITED ARAB EMIRATES
    3Telephone+971 4 813 3579
    4Telefax+971 4 887 9866
    5TelexNIL
    6AFSOMDBZAZX

    1DUBAI TOWER
    2Postal AddressAerodrome Control Tower
    PO BOX 1897
    DUBAI
    UNITED ARAB EMIRATES
    3Telephone+971 4 505 6459
    4Telefax+971 4 224 5359
    5TelexNIL
    6AFSOMDBZTZX

    1AL MAKTOUM TOWER
    2Postal AddressAerodrome Control Tower
    PO BOX 1897
    DUBAI
    UNITED ARAB EMIRATES
    3Telephone+971 4 813 3579
    4Telefax+971 4 887 9866
    5TelexNIL
    6AFSOMDWZTZX

    1EFTA TOWER
    2Postal AddressEFTA Control Tower
    PO BOX 94488
    DUBAI
    UNITED ARAB EMIRATES
    3Telephone+971 4 813 3511
    4TelefaxNIL
    5TelexNIL
    6AFSNIL

  3. EMIRATE OF FUJAIRAH

    1FUJAIRAH APPROACH
    2Postal AddressApproach Control Office
    PO BOX 977
    FUJAIRAH
    UNITED ARAB EMIRATES
    3Telephone+971 9 224 1199
    4Telefax+971 9 223 2108
    5TelexNIL
    6AFSOMFJZAZX

    1FUJAIRAH TOWER
    2Postal AddressAerodrome Control Tower
    PO BOX 977
    FUJAIRAH
    UNITED ARAB EMIRATES
    3Telephone+971 9 224 1166
    4Telefax+971 9 223 2108
    5TelexNIL
    6AFSOMFJZTZX

  4. EMIRATE OF RAS AL KHAIMAH

    1RAS AL KHAIMAH TOWER
    2Postal AddressAerodrome Control Tower
    PO BOX 501
    RAS AL KHAIMAH
    UNITED ARAB EMIRATES
    3Telephone+9717 244 8838 / +971 7 244 8111 EXTN 222
    4Telefax+971 7 244 8091
    5TelexNIL
    6AFSOMRKZTZX
    7SITARKTAPXH

  5. EMIRATE OF SHARJAH

    1SHARJAH TOWER
    2Postal AddressAir Traffic Control
    PO BOX 8
    SHARJAH
    UNITED ARAB EMIRATES
    3Telephone+971 6 508 4614 / +971 6 508 4615
    +971 6 558 1111 EXTN 4614/4615
    4Telefax+971 6 558 1051
    5TelexNIL
    6AFSOMSJZTZX
    7SITASHJOPXH / SHJAPXH