GEN 3 SERVICES

GEN 3.1 Aeronautical information services

3.1.1 Responsible services

3.1.1.1 Sheikh Zayed Air Navigation Centre AIM Department is certified to administer the International NOTAM Office for the EMIRATES FIR under the authority of the General Civil Aviation Authority (GCAA) of the United Arab Emirates.
3.1.1.2 AIM office
Post:Aeronautical Information Management
General Civil Aviation Authority
P.O. Box 666
Abu Dhabi
UAE
Tel:+971 2 599 6895
Fax:+971 2 599 6889
Email:aim@szc.gcaa.ae
AFS:OMAEYOYX
3.1.1.3 International NOTAM office (NOF)
Post:International NOTAM office
General Civil Aviation Authority
P.O. Box 666
Abu Dhabi
UAE
Tel:+971 2 599 6895
Fax:+971 2 599 6889
Email:nof@szc.gcaa.ae
AFS:OMAEYNYX (NOTAM)
AFS:OMZZSAMU (SNOWTAM)
3.1.1.4 A collective address system is used to ensure delivery to appropriate airport briefing offices. International NOTAM Offices are individually advised of the applicable collective address.
3.1.1.5 The UAE Aeronautical Information Service is based upon ICAO Standards and Recommended Practices as contained in Annex 15, Aeronautical Information Services as further detailed in Doc 8126 - AN / 872, Aeronautical Information Services Manual. Any differences to Standards and Recommended Practices are published in GEN 1.7.

3.1.2 Area of responsibility

3.1.2.1 The Aeronautical Information Services are responsible for the collection and dissemination of information for the Emirates FIR.
3.1.2.2 Accuracy of information
  1. The AIP Emirates FIR and associated NOTAM are compiled from a variety of sources. Information is acquired from the Emirates and from external government and commercial sources. The greatest care is exercised in the assembly and compilation of information for the AIP Emirates FIR and NOTAM and they are considered to be as reliable as possible at the time. However, the General Civil Aviation Authority will not be held responsible for the accuracy of the contents of the AIP or associated NOTAM.

  2. The Authority shall not be responsible for the adequacy or receipt of NOTAM or reprint pages for the AIP.

  3. Pre-flight information and other bulletins are issued by airport briefing offices which are operated under the authority of the appropriate Department of Civil Aviation. The GCAA is not responsible for the accuracy and / or completeness of the contents of bulletins issued by these offices.

  4. Whilst acknowledging the important role played by commercial aeronautical information agencies, ultimate responsibility for ensuring that the briefing obtained is complete and current rests with the pilot in command. A last minute updates to third party supplied briefing material can be obtained from briefing offices.

3.1.3 Aeronautical publications

3.1.3.1 AIP United Arab Emirates
  1. The AIP issued in electronic format (eAIP), is the basic aeronautical information document published for the EMIRATES FIR, and contains information of a lasting character essential to air navigation.

  2. The eAIP is available in English only and is maintained up to date by an amendment service consisting of amended pages, and in case of minor amendments, listing them in GEN 0.5. Amendments together with check lists, are issued as either AIRAC AIP Amendments in accordance with the AIRAC cycle, or as an AIP Amendment published on an AIRAC effective date.

3.1.3.2 AIP Supplement
  1. AIP Supplement, if any are included in an AIP package. Pages if printed should be in yellow colour and kept in the front of the AIP whilst valid. They represent temporary changes to the AIP of long duration (three month or longer) and supplementary information of operational significance containing comprehensive text or graphics.

  2. Publication of the AIP Supplement normally follows the AIRAC cycle. Cancellation of AIP Supplement is by either NOTAM or by 'cover page' of an AIP Amendment.

  3. AIP supplements are available to registered users on the GCAA web-site (see GEN 1.1).

3.1.3.3 Aeronautical Information Circular (AIC)
  1. Aeronautical Information Circular, if any, are included in an AIP package. They contain information that does not qualify for the origination of a NOTAM or for inclusion in the AIP, but which relates to flight safety, air navigation, technical, administrative or legislative matters.

  2. Publication of AIC normally follows the AIRAC cycle. Cancellation of AIC is by either 'cover page' of an AIP Amendment or by checklist.

  3. AIC are available to registered users on the GCAA web-site (see GEN 1.1).

3.1.3.4 NOTAM and Pre-flight Information Bulletins (PIB)
  1. NOTAM distributed by telecommunications are issued mainly for the notification of temporary information of timely significance, unforeseen changes in serviceability or any emergency. They are distributed in two series in the NOTAM system format as follows:

    1. Series A - NOTAM containing full information on all airports, facilities and procedures available for use by International civil aviation, promulgated both internationally and nationally.

    2. Series B - NOTAM containing information of concern to aircraft other than those engaged in International civil aviation, promulgated nationally and to selected adjacent states on request.

  2. Each NOTAM is assigned a serial number starting with number 0001 at 0000 UTC on 1st January each year.

  3. A Pre-flight Information Bulletin containing all NOTAM applicable to the planned route will be made available on specific request to the appropriate airport briefing office.

    Note: Some briefing offices provide self briefing facilities only. See tables in GEN 3.1.5.

  4. Prior notice is required for bulletins. The required notice period varies between airports and is listed under the appropriate airport entry in GEN 3.1.5.

  5. This prior notice period is extended to 24 hours in the case of bulletins containing NOTAM from outside the coverage area specified for the appropriate airport briefing office.

  6. Pre-flight Information Bulletins are not available from the International NOTAM Office.

3.1.3.5 Checklists and lists of valid NOTAM
  1. A checklist of valid NOTAM is sent by AFS on the first office working day of each week to all recipients of UAE NOTAM. The checklist includes reference to the serial number and validity date of the current and published AIRAC amendment, AIP supplement and AIC.

  2. A summary of valid NOTAM is emailed to corresponding international NOTAM Offices or interested parties on the first office working day of each week. The summary includes full details of all current NOTAM and reference to the serial number and validity date of current and next AIRAC amendment, AIP supplement and AIC.

  3. Summary of valid NOTAM is available to AIP amendment service subscribers on request. It is also available on the GCAA web-site (see GEN 1.1).

3.1.3.6 Distribution of publications
  1. All publications of the Aeronautical Information Services may be obtained from the AIM Office at the address listed in GEN 3.1.1.2. They are available on a free reciprocal exchange basis to International AIS and NOTAM offices on request.

  2. For others the publications are available for free on the GCAA web-site (see GEN 1.1), subject to registration. To subscribe for the CD version of the AIP, the current charges are AED 500.00, excluding postal charges, per copy of the AIP payable in advance. The purchase price includes free AIP Amendment, AIP Supplement and AIC service for the remainder of the calendar year of purchase. For payments made by bank draft the cost is USD 137.00 excluding postage charges.

  3. For subsequent years the annual cost of AIP Amendments / AIP Supplement / AIC service is AED 200.00 per copy payable in cash. For payments made by bank draft the annual cost is USD 55.00.

  4. Full payment details will be provided on request and are shown on individual invoices.

3.1.4 AIRAC system

3.1.4.1 The Aeronautical Information Service of the UAE adheres to the AIRAC system as detailed in Doc 8126, Aeronautical Information Services Manual, Chapter 4.
3.1.4.2 There is no fixed frequency for AIRAC amendments. AIRAC amendments are published as required and effective dates conform to the schedule of AIRAC dates. The planned AIRAC amendment dates for the year are advised in advance by means of an AIC.

3.1.5 Pre-flight information service at aerodromes/heliports

Briefing Offices located at the following airports offer Pre-flight information services:

ABU DHABI / INTERNATIONAL
Tel:+971 2 599 8639 and +971 2 599 8629
Fax:+971 2 599 8630
Email:AIS-BriefingOffice@adac.ae
Required notice period for PIB: One hour
1Integrated AIS package elements held

AIP

AIP Supplement

AIC

NOTAM

2Maps and charts held

ANC 1:500,000

Jeppesen JeppView

3General area of coverage

Middle East

North Africa

Europe

Asia

World wide with JeppView

AL AIN / INTERNATIONAL
Tel:+971 3 709 2048
Fax:+971 3 785 5305
Email:atcaaia@ans.adac.ae
Required notice period for PIB: One hour from Abu Dhabi Briefing Office
1Integrated AIS package elements held

AIP

AIP Supplement

AIC

NOTAM

2Maps and charts held

ANC 1:500,000

3General area of coverage

Middle East

Asia

DUBAI / AL MAKTOUM INTERNATIONAL
Tel:+971 4 877 1201
Fax:+971 4 877 1202
Email: DWC.AIM@dans.gov.ae
Required notice period for PIB: one hour
1Integrated AIS package elements held

AIP

AIP Supplement

AIC

NOTAM

2Maps and charts held

Jeppesen JeppView (World wide)

3General area of coverage
  1. World wide through JeppView
  2. NOTAM coverage: Middle East, Europe, North Africa and other selected countries

DUBAI / INTERNATIONAL
Tel:+971 4 504 2888 or +971 4 504 2899
Fax:+971 4 224 4890
Email: Dubai.ais@dans.gov.ae
Required notice period for PIB: one hour
1Integrated AIS package elements held

AIP

AIP Supplement

AIC

NOTAM

2Maps and charts held

Jeppesen JeppView (World wide)

3General area of coverage
  1. World wide through JeppView
  2. NOTAM coverage: Middle East, Europe, North Africa and other selected countries

FUJAIRAH / INTERNATIONAL
Tel:+971 9 205 5506
Fax:+971 9 222 3706
Email: ais@fia.ae
Required notice period for PIB: 2 hours
1Integrated AIS package elements held

AIP

AIP Supplement

AIC

NOTAM

2Maps and charts held

Jeppesen JeppView (World wide)

3General area of coverageWorld wide with JeppView

RAS AL KHAIMAH / INTERNATIONAL
Tel:+971 7 244 8111 EXTN 214 or 219
Fax:+971 7 244 8091
Required notice period for PIB: 2 hours
1Integrated AIS package elements held

AIP

AIP Supplement

AIC

NOTAM

2Maps and charts held

AERAD En-route (Europe, Middle East, Asia & Africa)

RAD/NAV charts associated with AERAD guides

3General area of coverage

Middle East

North Africa

C. Independent States

Indian Sub-continent

SHARJAH / INTERNATIONAL
Tel:+971 6 508 4613
Fax:+971 6 558 1051
Self briefing only available
1Integrated AIS package elements held

AIP

AIP Supplement

AIC

NOTAM

2Maps and charts held

AERAD

MID En-route

3General area of coverage

Middle East

North Africa

Europe

C. Independent States

Asia

3.1.5.4 International series NOTAM are exchanged between the United Arab Emirates and the following international NOTAM Offices:
Exchanged with NOF
Afganistan (OA)Iran (OI)Romania (LR)
Armenia (UD)Iraq (OR)Russian Federation (UU)
Australia (YB)Ireland (EI)Saudi Arabia (OE)
Austria (LO)Italy (LI)Senegal (GO)
Bahrain (OB)Japan (RJ)Serbia & Montenegro (LY)
Bangladesh (VG)Kenya (HK)Seychelles (FS)
Belgium (EB)Korea (RK)Singapore (WS)
Botswana (FB)Kuwait (OK)Slovak Republic (LZ)
Brazil (SB)Latvia (EV)South Africa (FA)
Brunei (WB)Lebanon (OL)Spain (LE)
Bulgaria (LB)Libya (HL)Sri Lanka (VC)
Canada (CY)Lithuania (EY)Sudan (HS)
China (ZB / ZS)Macao (VM)Switzerland (LS)
Congo (FC)Malawi (FW)Sweden (ES)
Croatia (LD)Malaysia (WM)Syria (OS)
Cyprus (LC)Maldives (VR)Tanzania (HT)
Czech Republic (LK)Malta (LM)Thailand (VT)
Egypt (HE)Mauritius (FI)Tunisia (DT)
Eritrea (HH)Moldova (LU)Turkey (LT)
Estonia (EE)Morocco (GM)Taiwan (RC)
Ethiopia (HA)Myanmar (VY)Uganda (HU)
European AD (EU)Namibia (FY)Ukraine (UK)
France (LF)Nepal (VN)United Kingdom (EG)
Germany (ED)Netherlands (EH)USA (KC / KD)
Georgia (UG)New Zealand (NZ)Viet Nam (VV)
Greece (LG)Norway (EN)Yemen (OY)
Hong Kong (VH)Oman (OO)Zambia (FL)
Hungary (LH)Pakistan (OP)Zimbabwe (FV)
India (VA/VE/VI/VO)Philippines (RP)
Indonesia (WI)Poland (EP)
3.1.5.5 Communications with some distant international NOTAM Offices can be subject to disruption. Every effort is made to maintain current records with these offices.

3.1.6 Electronic terrain and obstacle data

3.1.6.1 Electronic terrain and obstacle data for Area 1
  1. Responsible organization: Aeronautical Information Management
  2. Address and e-mail address: Refer GEN 3.1.1.2. E-Mail: aimdesign@szc.gcaa.ae
  3. Telefax number: Refer GEN 3.1.1.2
  4. Telephone number: Refer GEN 3.1.1.2
  5. Hours of service: SUN - THU excluding public holidays 0330 - 1030 UTC
  6. Online information: Available at www.gcaa.gov.ae/en/ais/pages/ETod.aspx
  7. Supplemental information: Nil
3.1.6.2 Electronic terrain and obstacle data for other Areas
3.1.6.2.1 Abu Dhabi
  1. Responsible organization: AIS Management
  2. Address and e-mail address: ATC Complex, Abu Dhabi International Airport. E-Mail: ais-management@adac.ae
  3. Telefax number: +971 2 599 8630
  4. Telephone number: +971 2 599 8638 or +971 2 599 8076 or +971 2 599 8627
  5. Hours of service: SUN - THU excluding public holidays 0330 - 1130 UTC
  6. Online information: ais-management@adac.ae
  7. Supplemental information: Nil
3.1.6.2.2 Dubai
  1. Responsible organization: DUBAI CAA, AVIATION SAFETY AND ENVIRONMENT SECTOR
  2. Address and e-mail address: Terminal 1, Dubai International Airport. E-Mail: Av.Safety.Env@dcaa.gov.ae
  3. Telefax number: +971 4 224 4573
  4. Telephone number: +971 4 777 0000 or 800 83 222
  5. Hours of service: SUN - THU 03:30 - 10:30 UTC
  6. Online information: Av.Safety.Env@dcaa.gov.ae
  7. Supplemental information: Nil
3.1.6.2.3 Fujairah
  1. Responsible organization: Fujairah International Airport AIS
  2. Address and e-mail address: Fujairah International Airport. E-Mail: ais@fia.ae
  3. Telefax number: +971 9 222 3706
  4. Telephone number: +971 9 205 5506 or +971 56 710 5400 or +971 9 205 5653
  5. Hours of service: SUN - THU excluding public holidays 0330 - 1030 UTC
  6. Online information: ais@fia.ae
  7. Supplemental information: Nil
3.1.6.2.4 Ras Al Khaimah
  1. Responsible organization: Ras Al Khaimah International Airport L.L.C.
  2. Address and e-mail address: Government of Ras Al Khaimah, Director of Civil Aviation, P.O. Box 501, Ras Al Khaimah, UAE. E-Mail: administration@rakairport.com
  3. Telefax number: +971 7 244 8199
  4. Telephone number: +971 7 244 8111
  5. Hours of service: SUN - THU 0400 - 1200 UTC
  6. Online information: www.rakairport.com
  7. Supplemental information: Nil
3.1.6.2.5 Sharjah
  1. Responsible organization: Sharjah DCA
  2. Address and e-mail address: P.O. Box 8, Sharjah International Airport, Sharjah, UAE. E-Mail: info@dca.shj.ae
  3. Telefax number: +971 6 558 0880
  4. Telephone number: +971 6 558 1111
  5. Hours of service: SUN - THU 0400 - 1200 UTC
  6. Online information: www.dca.shj.ae
  7. Supplemental information: Nil