The efforts of the General Civil Aviation Authority of the UAE (GCAA) were recognised at the premiere GCC e-Government Award ceremony, held in the Sultanate of Oman on the 23rd of December 2009. The panel of judges nominated the GCAA as 3rd place winners for the ‘Best e-Content Website in the Gulf.’
The award was presented by H.E Ahmed bin Abdulnabi Macki National Economy Minister to Eng Mohammed Saeed Al Shehhi, the IT Manager at General Civil Aviation Authority at the 1st GCC e-Government Award ceremony held at Al Bustan Palace Hotel in Oman.
The eGCC eGov Award competition is designed to recognize the best of eGovernment services throughout the GCC and gathers GCC ICT policy makers, international organizations and those in the GCC ICT business community together.
Set to be an annual award ceremony, members of the GCC countries will follow a rotation to host the prestigious event that seeks to emphasize the vision of e-Gulf organisation, sustain continuous development, promote its services and encourage project competency across the regional IT community.
Receiving the award on behalf of the GCAA, Mohammed Al Shehhi, IT Manager of the GCAA said: “We are extremely grateful, as a team, to have received this honour and recognition for the efforts the GCAA has initiated to enhance customer support through the web. It is both a sense of national and organisational pride to have won an award that promotes higher standards of service excellence across the GCC.”
The E-Content represents best online presence/digital work product that demonstrates a high standard of content, design, accessibility, originality, professionalism and overall efficiency. Currently, the eGov Awards include 5 key categories where applicants from across the GCC can apply to before being short listed by the selected panel of judges.
The evaluation criteria for the ‘Best eContent Website included assessing quality and comprehensiveness of content, ease of website use: functionality, navigation and orientation, value added through interactivity and multimedia, attractiveness of design, quality of craftsmanship and strategic importance for the national/regional/global development of the Information Society’.
Al Shehhi added: “The development of better IT support systems and advancements in the field of technology are key factors in positioning an organisation as leaders in quality and customer care. The creation of such an award ceremony encourages all government and service sectors across the GCC to enhance existing IT structures and services to surpass existing world class standards.”