| 1 |
How do I replace my lost or destroyed license (certificate)? |
You can find information to replace your lost or destroyed license on our website. |
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Last Updated
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2/22/2009 5:08:56 PM
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| 2 |
What are the requirements to become GCAA Dangerous Goods certified Freight Forwarder? |
- Absence of any offence which may have led to the revocation of a previous certificate.
- Application for Issuance/Renewal of Dangerous Goods Acceptance Certification “Form S/S-DG-101” must be completed and sent/faxed to Abu Dhabi Office (Fax No. 02 – 405 44 61).
- Minimum of two DG trained staff members with valid DG training certificates.
- Developed company procedures which reflect Civil Aviation Regulations, Part VI; Chapter 2 requirements. In addition, the company procedures must describe the acceptance/processing of DG from the time they are accepted from the shipper to the time they are handed over to the ground handling agency.
- IATA Dangerous Goods Regulation Manual - current edition.
- DG storage facility (as required).
- Certification fee of (AED 10,000).
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Last Updated
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2/4/2009 12:56:47 PM
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| 3 |
What are the requirements to become Dangerous Goods certified Air Operator? |
- Application for Issuance/Renewal of Dangerous Goods Acceptance Certification “Form S/S-DG-110” must be completed and sent/faxed to Abu Dhabi Office (Fax No. 02 – 405 44 61).
- IATA Dangerous Goods Regulation Manual, where the 49th edition of the DGR (the current one) must be available for use by staff at all times, if and when required.
- DG storage facility (as required).
Produce a company procedure for the handling of dangerous goods.
- A minimum of four (4) staff members to attend a ‘Dangerous Goods Handling’ course.
- Pay an annual fee of Dhs 10,000
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Last Updated
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2/4/2009 10:09:52 PM
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| 4 |
What are the requirements to become GCAA Dangerous Goods Certified Ground Handling Agent? |
- Application for Issuance/Renewal of Dangerous Goods Acceptance Certification “Form S/S-DG-106” must be completed and sent/faxed to Abu Dhabi Office (Fax No. 02 – 405 44 61).
- IATA Dangerous Goods Regulation Manual, where the 49th edition of the DGR (the current one) must be available for use by staff at all times, if and when required.
- DG storage facility (as required).
- Produce a company procedure for the handling of dangerous goods.
- A minimum of four (4) staff members to attend a ‘Dangerous Goods Handling’ course.
Pay an annual fee of Dhs 10,000 |
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Last Updated
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2/4/2009 10:11:48 PM
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| 5 |
What is duration of the Dangerous Goods Certification? |
- One year from the date the certificate is issued.
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Last Updated
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2/4/2009 10:12:10 PM
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| 6 |
What are the situation(s) that may stop renewal and or may lead to suspension of my Dangerous Goods Certification? |
- Safety & Security violation
- Non compliance with ICAO TI and or the IATA DGR and requirements .
- Non compliance with the UAE import/ export/ transit regulations/ requirements.
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Last Updated
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2/4/2009 10:13:13 PM
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| 7 |
Do I need prior approval before forwarding Radioactive Material to UAE? |
- Please refer to the UAE State Variations incorporated in the ICAO TI and the IATA DGR.
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Last Updated
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2/4/2009 10:13:30 PM
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| 8 |
Do I need prior approval before forwarding Class 1 Dangerous Goods to UAE? |
- Please refer to the UAE State Variations incorporated in the ICAO TI and the IATA DGR
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Last Updated
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2/4/2009 10:13:48 PM
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| 9 |
Can you please advice how can we get the updated version? |
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UAE Civil Aviation Regulations is now accessible electronically via the GCAA website.
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Last Updated
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1/1/2009 6:41:47 PM
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| 10 |
How to apply for posted course? |
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Last Updated
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11/21/2010 11:08:13 AM
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| 11 |
What is GCAA cancellation policy? |
Should the participation be unable to attend, a substitute may attend in his or her place. 50% of the fee will be deducted if cancelled 2 weeks before the course start date, 75% if canceled one week before the course start date and 100% if cancelled before the start date. In the event the course is cancelled by GCAA 100% of the fees received will be returned back to the applicant
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Last Updated
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2/22/2009 5:04:44 PM
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| 12 |
Does GCAA provide Hotel Accommodation? |
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GCAA is not responsible for hotel or travel accommodations. All cost related to attending the course are the responsibility of the participant.
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Last Updated
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11/21/2010 11:09:44 AM
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| 13 |
What are types of Operator certificates? |
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There are several type of Operating certificate issued by UAE GCAA as UAE operator, Commercial operator as Air Carrier Operator, Air Transport, and Private Operator.
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Last Updated
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4/2/2009 6:39:03 PM
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| 14 |
What are the Certification phases? |
The certification for operator is similar with all certification processes, it involve with 5 phase certification process:
- Informal application or pre application
- Formal application
- Documentation compliance
- Demonstration and inspection
- Certification granted.
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Last Updated
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4/2/2009 6:41:00 PM
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| 15 |
On an average, how long does the process of operator certification take? |
The application process varies from 3 months to 9 months, generally the initial process which take time is the process outside GCAA which first it will goes to UAE MOI (Ministry of interior) for security clearance, this involve various other sub ministry approval process and return back to MOI for final approval and back to GCAA for initialization of process |
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Last Updated
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4/2/2009 6:42:45 PM
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| 16 |
How many aircraft are required in minimum, to register as Operator? |
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There is no number of minimum aircraft to be registered, however, for Aircarrier who have a commitment between G ot G, ideal minimum number is three.
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Last Updated
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4/2/2009 6:46:05 PM
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| 17 |
What is operator surveillance? |
Surveillance is an authority function to monitor the standard adequacy level of supervision in to each individual operator on how safe they operate. |
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Last Updated
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4/2/2009 6:49:04 PM
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| 18 |
What are the types of Operator audits? |
The regular supervision covers: Organization, documentations, facility, operations, dispatch, training, cabin, safety security as well as Enroute and station inspections. |
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Last Updated
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4/2/2009 6:50:15 PM
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| 19 |
How many times is Audit done in one year? |
The Inspections or Audits performed by flight operations depends on the size, and previous finding of the operator, There are at least two audits per year, or one audit for small operator. |
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Last Updated
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4/2/2009 6:52:44 PM
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| 20 |
How many inspector perform audit? |
Again depending on your operator size, an Audit can have from one to five inspectors.
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Last Updated
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4/2/2009 7:12:31 PM
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| 21 |
What/How to prepare for an Audit? |
There is no certain preparation to perform audit, we want to see day by day operations so we will be able to pick up what is wrong or what can be improved. |
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Last Updated
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4/2/2009 7:14:27 PM
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| 22 |
What are the type or Operator Certificates? |
There are several operation certificates:
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Last Updated
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4/2/2009 7:16:12 PM
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| 23 |
How to submit a successful ROSI to GCAA Authority? |
Please follow the step by step user manual to submit a successful ROSI to GCAA Authority.
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Last Updated
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6/10/2010 11:47:09 AM
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| 24 |
How can user retrieve submitted ROSI online with GCAA (Review history of submitted forms) and find their status? |
User can review submitted ROSI online now, initially this feature was not available.
Under ROSI home page menu by clicking the link View ROSI Files user can view their submitted ROSI Files with Status.
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Last Updated
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4/28/2010 9:20:08 AM
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| 25 |
What special certificate is required by the cargo carrier to pick up or drop off cargo in Dubai? |
The Dangerous Goods Certification from the GCAA is required for the cargo carriers, in order to be able to carry dangerous goods.
If the local forwarders are involved, they need to be GCAA certified also. Even if the carrier is registry of B727 in US, the carrier should be certified by the GCAA of its origin to transport dangerous goods on this aircraft.
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Last Updated
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6/22/2010 12:05:31 PM
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| 26 |
What is the criteria set by the authority for personnel involved in developing aircraft weighing report and C.G. calculation and in approving weighing reports? |
Civil Aviation Regulations( CARs ); Part V- AIRWORTHINESS REGUALTIONS; Chapter 1/ Section 6 (listed under e- publications main menu of www.gcaa.ae) details about the weighing reports and procedure. |
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Last Updated
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6/22/2010 12:15:46 PM
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| 27 |
How to add Air Navigation & Aerodrome Service (ANA) to my profile? |
First step towards this is to register at ( http://gcaa.ae/en/pages/register.aspx) by selecting “User type” field as ‘Unit’. Further on select the required services under Air Navigation and Aerodrome Service( ANA) e-services and submit.
In this process you will receive an email with username and password on approval of your request. Further signing in using your username and password, you can view the ANA services in my profile. |
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Last Updated
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6/22/2010 12:06:57 PM
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| 28 |
Will GCAA recognize courses conducted for B1 & B2 licenses by a 147 organizations? |
GCAA would only recognise those course certificate issued by GCAA approved CAR Pt 147 Training organisations.
Therefore, any organisation conducting such training without acquiring GCAA approval is deemed not approved/recognised and will not be accepted for GCAA licence endorsement.
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Last Updated
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6/22/2010 12:13:57 PM
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| 29 |
How to register for experienced Air Traffic Controllers? |
First step towards this is to register at ( http://gcaa.ae/en/pages/register.aspx) by selecting “User type” field as ‘Unit’. Further select “ATC Officer profile” under Air Navigation and Aerodrome Service ( ANA) e-services and submit. In this process you will receive an email with username and password on approval of your request. |
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Last Updated
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6/22/2010 12:12:14 PM
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| 30 |
WHAT IS AN UAE AUTHORISATION CODE? (AEP CODE) |
An AEP code is a 17 digits number code provided by the GCAA for use in entering the aircraft related interest into the IR database through the IR website. Information on registering interests under Cape Town Convention and its Aircraft Protocol should be obtained from https://www.internationalregistry.aero |
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Last Updated
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6/10/2012 10:14:03 AM
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| 31 |
WHO CAN REGISTER AS A GCAA WEBSITE USER AND SUBMIT AN AEP CODE APPLICATION? |
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Any interested person can enroll as a GCAA website User, submit the entry point application and obtain the AEP Code as far as he/she provides the required information.
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Last Updated
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6/10/2012 10:14:47 AM
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| 32 |
HOW LONG CAN IT TAKE TO OBTAIN AN AEP CODE? |
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If the User submits AEP on-line application completing all required information and providing the requested supporting documents, the application will be processed and the AEP code provided within 24 hours.
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Last Updated
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6/10/2012 10:15:22 AM
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| 33 |
DOES THE GCAA PROVIDE AN AFTER HOURS SERVICE? |
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Our office hours are 7:30am – 2:30pm UAE time. We work Sunday thru Thursday inclusive.
You are advised to submit the AEP code on-line application within the GCAA working hours as responses may be delayed; however, if you require further assistance after working hours, you should contact us in advance by sending an email at acregistry@gcaa.gov.ae . |
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Last Updated
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6/10/2012 10:16:27 AM
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| 34 |
CAN THE APPLICATION BE AMENDED AFTER SUBMISSION? |
If you already submitted the AEP on-line application and for some reason you don’t want to further continue with the AEP process; you should send an email at acregistry@gcaa.gov.ae requesting to reject your application; afterwards, you will be able to re-submit a new application. |
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Last Updated
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6/10/2012 10:17:03 AM
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| 35 |
WHAT IS THE COST INCURRED PER AEP CODE? (CABINET DECREE NO.8 OF MARCH 2011) |
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You should pay an AED 4,000 authorization code fee plus AED 73.00 processing fee. Kindly, read our refund policy terms and conditions that you will find on the payment section.
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Last Updated
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6/10/2012 10:17:36 AM
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| 36 |
HOW CAN THE PAYMENT FEES BE MADE? |
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Payment fees should be made on-line only by credit card (VISA or Master Card). Once the application is acknowledged you will receive an email with payments instructions.
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Last Updated
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6/10/2012 10:18:06 AM
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| 37 |
WILL THE SYSTEM PROVIDE A PAYMENT RECEIPT? |
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For payment records, you should print out the confirmation payment message which will promptly appear after you provide your credit card details and payment is duly confirmed.
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Last Updated
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6/10/2012 10:18:36 AM
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| 38 |
WHERE CAN I FIND INFORMATION REGARDING THE CAPE TOWN CONVENTION AND ITS AIRCRAFT PROTOCOL? |
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Last Updated
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6/10/2012 10:21:28 AM
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